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7 major roles of NOC services

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Neha Sharma
7 major roles of NOC services

Why consultNOC services? Why in-house network operation centers are getting difficult to handle by organizations?


According to ESG Research, 47% of those surveyed report raising challenges in monitoring network behavior. 41% believe the difficulties related to NOC is due to the raising adoption of cloud technology.


NOC services offer controls and monitors networks. These are consulted since they are reliable and have the best technology with latest tools. These services have high level of expertise and understanding of various technology platforms.


What are the 7 major roles of NOC services?


Incident management: As soon as an incident is triggered, authorized person is notified. These notifications sent in either email and SMS, making the process easier.

In-depth assessment: It properly assesses internal support operations. It determines what changes need to be made in the most common negative performing network trends.


Fault management: It also deals with recognizing, isolating and resolving faults occurring in the network. It also includes identification of potential networks.


Patch management: Patches from authorized vendors are used to protect systems against the main route of infection. These services manage patches and resolve any issues regarding patches.


Security: This is a main and important role of these services. It covers the process of controlling access to data and configurations. It protects user information from unauthorized users.


Performance management: NOC services manages the performance of the network including analysis of throughput, packet loss, response time, utilization, etc.


Analyzing baseline network behavior: These services analyze baseline network behavior to detect abnormal activities within the network. It helps in proactive troubleshooting and reduces network downtime.


The best part of NOC services is that it includes automation and consistently provides high quality response regardless several issues.


Suma Soft’s NOC services ensure maximum availability and best data threat detection. It offers intelligent remote monitoring solutions along with security monitoring and real time reports.


Click here to know more about NOC services>>https://www.sumasoft.com/noc-services/

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