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Should You Choose a PBX Telephone System or Hosted IP Telephony?

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Nautilus Network

Today's business world depends greatly on effective communication. The increasing demand for sophisticated business telephone systems has stimulated the development of new technologies, such as the PBX phone system, which ultimately leads to hosted IP telephony. When considering potential business phone systems, PBX and VoIP are the prime choices. Deciding between the two implies considering the essential dissimilarities between the two and the specific benefits each can bring to the business. Sangoma PBX Singapore

Whether the business is considering a hosted, virtual approach or an in-house telephone system, both the VoIP and the PBX brings substantial benefits to an organization. However, choosing the best involves a thorough understanding of both systems.

The hosted VoIP is an Internet-based business phone system and it provides coverage over the business technological equipment, by managing all the activities the telephone system needs to operate. The system operates through the business network, by using a reduced amount of bandwidth to conduct all activities. In return, the company benefits from large financial practicalities as a result of expanding, along with reduced costs and business focus. The IP equipment consists of routers, MPLS switches and Ethernet switches; once the telephone is plugged in, all signaling, calls and services are managed by the IP server, which is located on the provider's premises. Based on the use of the hosted voice telephony, there are monthly charges and bonus packages which save even more expenses. Digium IP Phones

The most used form of PBX business phone system is the IP-PBX. This equipment for this system is resided on the user's premises, rather than at the provider's location like the hosted VoIP. The functionality is based on the regular PBX phone system; the difference is that the IP-PBX is a software-based system and uses LAN to transmit the signal from the IP to the PBX server. PSTN systems and SIP Trunk enable the connection with exterior businesses. IP-PBX providers usually manage all calls and enable all a wide range of features, such as call switching, routing and queuing or unified communication at lower costs than the traditional PBX.

To help decide which business telephone system would best benefit the company, criterions such as long-term performance, costs and disadvantages need to be considered. An IP-PBX phone system requires hardware and a server housing the necessary elements which enable the connection to the providers and IP telephones. The hosted VoIP however requires only the telephone equipment, as the server is located on the supplier's premises; this is why sometimes, a router is considered to maximize the practicality. As a result, the installation and maintenance costs for the hosted VoIP system are lower because of the lack of equipment. Also, low expenses are involved in monthly costs and facilities used, as new features and enhanced software versions are provided by the supplier. Another advantage is the possibility of adding further lines. Asterisk phone system Singapore

The services a business telephone system provides need to be essential and tailored for each company. If the business cannot benefit or increase its productivity from the system, an alternative should be considered. The benefits of the hosted VoIP include a broad range of possibilities such as new and improved features which can be provided by the supplier, as well as the implementation; virtual numbers can be easily selected and revoked; the IP phone can be used from any place via an active broadband connection; remote users can benefit from best quality services, as providers use NAT software to enabled simple and safe feature implementation. The most important ability of the system is that in case on an Internet cut, all business operations will still be functional as all the incoming information is recorded, despite the system being network-based.

The information required to assist the decision of moving to a new improved business technology cannot be fit into one article. The business telephone systems are highly complex and finding the service to perfectly suit the business is hard, especially because the most important element of a business is effective communication and the telephone systems enable it. If the services of hosted IP or IP-PBX are too much of a radical change for the business, a recommendation would be to slowly start experiencing the advantages of each system to help facilitate a final decision.

View More:- Grandstream IP Phone Products

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