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ITIL Course

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herotec islam
ITIL Course

'd like to include in the field of IT but not be in the programming?!
medical any banner you enter the field of IT and the management is?

The (Information Technology Infrastructure Library) ITIL is a structure or structure (Framework) for the best applications and practices (Practices) for achieving high quality in Management Services Information Technology (IT Service Management (ITSM, and ITSM is known as providing and supporting IT services to achieve the goal of business requirements (Business need) of the company or institution.

applying the TIL :
o improve the level of Service .
o set the cost with the service level provided .
o provide the level of service that meets the business needs … and commensurate with the demands of the User – Customer
o integration with central operations .
o each person known ( the role of it – has authority ) at the service line .
o learning from previous experiences .
o develop metrics and performance indicators to be measurable .

now I submit related to the ITIL course easily, choose one of the training centers in Egypt very carefully.

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herotec islam
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