Steve Malaglowicz was hired 25 years ago by Truckee Meadows Community College in Reno, Nev. to oversee the rollout of Novell ZENworks and to bring desktop imaging to the institution.

Today, the school can use a single console to manage 3,300 desktop or mobile endpoints across five campuses; it has four full time IT staffers, and trains and mentors three to six student workers who do more of the physical tech labor.

The following are excerpts from an interview with Malaglowicz about the school's UEM shift:

How did you start your journey at Truckee Meadows?

That's really when the college started with UEM – getting the unified image out to every machine and being able to deliver that.

It just got so expensive and Novell was such a pain to work with; we started looking at other systems in 2009 and settled on KACE just because of its cost at the time.

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