logo
logo
Sign in

PREDICTIVE DIALER SOFTWAR

avatar
sahadev pal
PREDICTIVE DIALER SOFTWAR

A Predictive Dialer is an automated phone dialing system that automatically dials a list of numbers. The software provides call center agents to dramatically increase their number of customers. Like other dialer software, predictive dialer also dials numbers and help agents for busy signals, disconnected calls, no-answer calls, etc. It is a complete Outbound Call Dialing Software that uses the lists of telephone numbers for dialing calls. It connects only those calls which are answered by humans. The dialer will dial multiple numbers at a time and connect them to the available agents who help in saving the customers and agent time. The software first checks the agent availability and when agents will become available and speed up and slow down the dialing rate accordingly to the agents. It has the capability to determine the unsuccessful calls so that they can put that number on called back later.

collect
0
avatar
sahadev pal
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more