Until and unless a firm has the right set of infrastructure the logistics business always faces a failure. Each and every aspect of the logistics department is handled using an enterprise retail solutions. A firm that lacks a proper digital infrastructure often opts for digital tools and analytical software. It has been noticed that with the help of digital supply chain firms, firms have been able to reduce their operational costs by 60%, therefore, a boost in the logistics industry. In fact, customer service can also be improved with the help of digitization.