Life is never going to be the same.
World is going to be divided into the pre Covid-19 and Post Covid-19 era.E-Commerce plays a major role in this time than ever, connecting people and communities and helping them stay in touch with loved ones, customers, work, entertainment, news and many more.Businesses are navigating themselves to reach for the consumers through the digital medium.
People discovered that they can do a lot of things using the internet which otherwise was ignored.Even after we eliminate Covid-19, this new found ability to manoeuvre the way we go about our daily lives is going to stay with us.Let’s look at how eCommerce plays a major role in various domains.
RetailersOnline services are the only option for retailers in these COVID-19 times.
eCommerce has never seen a surge like this before with retailers struggling to meet the consumer demands.Lack of availability of goods at local brick and mortar stores has many consumers using the internet to make their purchases, with retailers using this opportunity to get into the eCommerce zone.Banking38% of consumers see Contactless as a basic need or future, Digitals wallets and contactless payment are in demand.
Global ecommerce transactions were up 23% in March with countries encouraging the use of contactless payment to prevent the spread of virus from exchanging cash notes.Digital payments are growing even though consumer spending takes a hit due to Covid-19.Surge in Mobile AppsWith people confined in homes and spending more time with Apps, there is a surge in mobile app downloads.
