logo
logo
Sign in

4 Fintech Trends You Should Be Watching and Paying Close Attention To

avatar
Umar Bajwa
4 Fintech Trends You Should Be Watching and Paying Close Attention To

The term Fintech refers to the financial services for the digital age that is purposely being consumed by businesses and entities with an aim to change the way of doing businesses. It has disrupted the traditional financial services including the money transfers, asset management, loans and fundraising, etc. in the highly competitive industries including the banking sector. With the growing importance of the Fintech industry, below are the 4 popular Fintech trends that will be dominating in the year 2020;  

  • Several conversational interfaces

This is one of the amazing Fintech trends going on in the year 2020 as it has been reported that this would save up to 4 minutes of interactions. The latest researches being carried out shows that up to 85% of the banks and various businesses will be using the chatbots for the interaction between them and their customers. The learning of natural language and speech generation by the chatbots serves as the booming area. Thereby, resulting in bringing improvement in the productivity of the business and speed, and finally eliminating the need for human and saving cost. In order to add value to the businesses, banking sectors seem to consume conversational interfaces that help them in offering 24/7 services as it has been referred to as one of the easy and economical ways to receive feedback from the valuable customers.   

  • Growing blockchain technology

Blockchain has been referred to as the Fintech trend growing year by year and therefore disrupting the businesses and financial institutions. It basically is a computer file that is making things work efficiently for the financial institutions, offering the potential to the companies to secure adequate losses that may occur due to any reason.

“A large number of financial institutions across the globe make use of the blockchain technology for the trading of shares, making digital payments, going for security check, etc.”

  • Innovation in the making of mobile payments

The rising of the mobile payments industry is the next Fintech trend. The introduction may be due to the fact that a large number of customers are looking forward to receiving or make payment that is instant, invisible, and entirely free of cost. Since there are least customers today who rely on the cash, they would love the innovation due to it being more secured in comparison to the traditional wallets. Some of the big names such as Apple do have their own payment platforms with updated features including the biometric control, fingerprint, face recognition, etc. Where Alibaba is making use of Alipay, majority of the other companies and big names of china are consuming WeChat Pay as a mobile payment platform.

  • RPA (Robotic process automation)

Just like it has been, the trend of robotic process automation continues in the year 2020. Not only it helps the institutions in being efficient and effective, but it also makes the companies meet the compliance requirements. From simply observing what the humans can do, it also helps in the automation processes. Furthermore, it also assists in analyzing the data, accessing the risk, and a lot more another task.

Since the majority of businesses and financial institutions are choosing to opt updated technology to bring improvement in their customer services and increasing their operations and so their productivity, the above 4 trends can offer exciting room for innovation. These Fintech trends also allow companies and financial institutions in gaining a competitive advantage over others. Want to share how it helped you? Feel free to do so in the comment section as below! 

collect
0
avatar
Umar Bajwa
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more