Remote teams have wildly adopted project management tools amidst the COVID-19 lockdown. Also, early reviews of user behavior show quite a shift in the way businesses have used cloud task collaboration tools to
- sustain customer retention
- improve customer experience
- boost remote team productivity
Teams globally, had to challenge the status quo and re-look their strategy, work patterns, work hours and overall rules of engagement to keep their businesses sustainable.
Thought there were several collaboration tools used across a company, the requirements & usage varied.
Teams picked what they liked the best. E.g. on team using zoom and the other using google meet while another team was entirely dependent on slack for all things collaboration.