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Keep Your Personal Number Safe in Your Business Using the Virtual Phone Numbers

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Sonika Dhaliwal
Keep Your Personal Number Safe in Your Business Using the Virtual Phone Numbers

There are many appealing features in a business phone number. The business phone number is also known as virtual phone numbers. If you have a small business then it is recommended that you use the business phone numbers for expanding your business further. There have been many MNCs and other big firms which have been using the business phone numbers successfully for many years. There are many good features of the business phone number which is available at an affordable cost. The virtual phone system works as the best business phone number for your business. It is based on VOIP technology.

Auto Attendant System -

So, now we will look at some of the interesting features of the business phone numbers. Firstly, it has an auto-attendant system. The auto-attendant system ensures that all your incoming calls are received and no calls get missed. No matter if your staff is very busy and even if they call at an off-hour, still with the help of the auto-attendant system the calls will be received, and also on the other end the customers will be happy as they will be promptly responded and their queries will take note of. If any company doesn’t have this kind of feature then the company will be considered as unprofessional.

Voice Mail Feature -

Next is the voice mail feature in the business phone number. Through this voice mail feature, you can get access to the messages at any place, whether you are at your office or are at some of the remote locations. It also provides the customer with the ability to leave long messages. Plus, the voice mail feature also comprises of multiple greetings in which your customer will be greeted nicely. As there is a provision of multiple greetings systems in this you don’t have to worry about changing the setting as per the change in the circumstances.

Whether On-Hold Music Feature is Important?

Apart from that it also has an on-hold music feature. In this feature, whenever the customers are supposed to wait for a call to get connected, there will always be music that will help them patiently wait. If there is silence then there are chances that the customer may end the call. Now, there are many people who wonder whether the on-hold music feature is important? Well, in recent research about telemarketing, the studies showed that in 70% of the business calls that are put on hold, in that 50% of the people will end the call if they get to hear nothing. So, it is pivotal to keep them busy with some music.

Keep Your Private Numbers Safe with Call Forwarding Options -

Apart from that, there is also an option of call forwarding, in which you can easily forward the calls on your mobile phones. This feature is very useful for the small business firms where the businessmen are working from their home or other location. Plus, another benefit in this is that your mobile number will not be displayed, so you don’t have to share your personal number with them. Your number will also be safe and also you will be able to attend the calls easily.

 

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Sonika Dhaliwal
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