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Best HIPAA Compliant Apps: In-Depth Market Overview

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Maksym Babych
Best HIPAA Compliant Apps: In-Depth Market Overview

The Health Insurance Portability and Accountability Act or HIPAA came into action after 1996. This act provides guidelines and rules for protecting the Protected Health Information or PHI. Just like telemedicine app development, HIPAA app development also calls for a distinct plan and structure. 

HIPAA Chat or messaging apps provide a way to converse securely. Users are particularly interested in the accessibility that comes with these applications. A healthcare messenger app allows doctors, nurses, and patients to share PHI without risking a breach in privacy. 

What is HIPAA Compliant Texting?

 Let’s start with a normal understanding of an HIPAA compliant texting app. What does it do? 

It works like any other application with some functions exclusive to healthcare scenarios. However, the difference lies in the compliance. 

The entities dealing in healthcare information in any manner must take care of the rules. There are four parameters for complying with HIPAA. Any entity working under that parameter needs to be HIPAA compliant. Any entity that:

  • Creates
  • Maintains
  • Receives
  • Forwards or Transmits

A messaging app for HIPAA compliance must also have all the measures and tools built-in to fulfill the requirements. On one side, the encryption ensures that any third party does not have access to PHI. 

But on the other hand, it is vital to set in the best measures which protect the device. The data which is personal to the individual. For instance, the images, messaging, app data and stuff in a phone. 

That must also be protected, for which being HIPAA compliant is essential. No healthcare entity can have access to this data via a texting app. 

Here are a couple of use cases of these types of applications. Let say that a doctor is dealing with an old patient. The old guy cannot travel to the hospital frequently. So, if a doctor needs to keep a check on him or her, they can do it via the application.

Apart from this, an efficient HIPAA compliant app is also helpful for intra-hospital messaging or communication. For instance, when nurses need to administer some medicine to a patient. 

In these cases, if they need to make contact in an emergency, instead of wasting time on the phone or reaching out. They can simply send a message to the doctor.

The doctor will be notified and can respond promptly. This speeds up the things. Hence, a chat option is essential in any healthcare HIPAA application. 

 

Benefits of using HIPAA Compliant Messaging App

A HIPAA messaging app is a great solution for all healthcare institutions. Even the stakeholders who do business with these healthcare entities. If any of these stakeholders get access to PHI in any form, they also need to be HIPAA compliant. 

Here are a few benefits of the HIPAA Compliant Texting solution.

  • No Fine

Any healthcare institution that is not HIPAA compliant can invite a fine up to $1.5 million. Hence, it is vital to work with the best app. An app that is secure, authentic, and has encryption is important. 

  • Productivity Enhancement

Another benefit of a HIPAA chat is that it increases the productivity of the institution. Using just computers and fax machines, we cannot expect to speed up with work. 

Using emails and other applications to send information is unsafe. So, a HIPAA compliant messaging app can help send x-rays, reports, prescriptions, and other stuff. It will speed things up. There is added security. Nurses and other medical staff won’t have to visit the physicians frequently.  

  • Saves Money

Compare two case scenarios. On one hand, a hospital uses computers, printers, fax machines, and whatnot to help the staff connect with each other. On the other hand, they provide them with a HIPAA compliant messaging app. 

Such a healthcare messaging app will help with sharing information and converse with each other. And since the app follows HIPAA guidelines, the information is also secure. 

 

What Features to Consider for HIPAA Chat?

On the basis of smart features any healthcare application can satisfy the user requirements. Hence, if you are developing a HIPAA compliant feature-rich solution, these additions are a must for your messaging app. 

Features For Patients

  • Chat and Messaging
  • Make Appointments
  • Get Reminders

Features for Doctors

  • Secure Data Sharing
  • Store Patient Details
  • Send Notifications

 

Best HIPAA Compliant Texting App

Listed below are the best HIPAA compliant text apps for patients and doctors.

Top 5 Healthcare Messaging App for Patients

Klara: Klara has a wide market base. At present, around 40 clinical institutions use Klara. On the patient’s part too, this application is widely popular. One of the great things about Klara is that it caters to many healthcare specialties.Due to this, it is one of the best HIPAA compliant applications. Not just a texting app, Klara also features video chats and remote monitoring.

Backline: Backline is another top of the line healthcare messaging solution for patients and doctors. This app has great communication tools and features. Users can also create groups and see delivery status.

Luma Health: Luma Health targets complete patient-doctor engagement with its messaging app. The app is simple yet packs a great buffet of features and solutions. Moreover, we have seen improvements in access and communication in healthcare provision with it.  

Health Engage: Health Engage is a unique and HIPAA compliant healthcare app. One of the unique aspects of this application is that it offers a live chat option. Patients can get information from chatbots. 

Well: There are four different ways in which patients can reach doctors via Well. They can send text messages, call them, send an email, or have a live chat. All these features make Well one of the best HIPAA compliant texting apps. 

 

Top Healthcare Messaging App for Medical Professionals

For medical professionals, the HIPAA Compliant messaging mobile applications are a bit different. Although they have all the functions of any other messaging app. The difference lies in how they can help the professionals manage their work. So, here are our top 5 recommendations for the doctors and other healthcare staff. 

TigerText Essentials: This is one of the most reliable and widely used apps by medical professionals. The fact that it is easy to use and packed with plenty of features is favorable. Added to this, it is fully HIPAA compliant and secure. 

Zinc: Zinc has a great customer base. One of the best HIPAA compliant texting app, Zinc has some great features. It enables employee and staff communication with efficient healthcare messaging app features. Be it 1 to 1 messaging or a group chat, Zinc can handle it. Further, it is widely popular among a medical team of people from diverse backgrounds. And yes, Zinc is HIPAA compliant. 

Qliq: Qlip allows doctors and nurses to communicate with each other efficiently. Since the interface is similar to other healthcare messaging apps, the learning curve is flat. Further, you can use it on any mobile device and desktop.

Notifyd: With Notifyd, there are no miscommunication and no lags. You can call it the best HIPAA compliant application. Along with being a texting app due to its numerous features. First of all, Notifyd is secure. Moreover, you can also integrate it with other third-party applications.

Spok: Spok does one thing that is commendable. It allows you to integrate all the information present on other platforms onto the texting app. It can be the directory info, EHR records, schedules, among others.So, as a user, you can get everything on your mobile. This is with the added functionalities of the app built in the best HIPAA compliant solution.

 

Want to build your own HIPAA Compliance App?

Even though all these applications that you can see above are great for HIPAA Chat. But, as every hospital has a different set of requirements, building your own app is preferable. Also, for a startup, it is beneficial to get a custom-made healthcare messaging platform. 

The Spdload development team can build the right product with the exact requirements. We have a ton of experience in developing tailor-made HIPAA compliant messaging app. From a simple messaging app to complex and sophisticated software development, we can help you with it.

Take a look at in-depth market analysis of HIPAA chat.

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