An in-house IT support desk of a company will generally be familiar with the ins and outs of the company’s IT infrastructure and setup, as the company requires a hefty sum of set-up and maintenanceThis converts into a high cost due to hiring and training IT professionals, which is rather a heavy load for most of the small and medium level companies. If you are an owner of a small or any medium level enterprise, then hiring a managed IT support service can be your best strategy for staying ahead of your competition.