An online community can generate new leads, improve customer retention, and provide you with deeper insight into your audience. The role of community managers has been always to promote a brand on social media and make sure that their content gets good engagement. At 8888Digital, we believe in the effectiveness of the community. As a community manager in Geneva, we use social media platforms to engage customers, promote products and services, and elicit feedback. Our community manager is responsible for the overall setup and management of the online community. We connect with potential and existing customers, join conversations, and try to form a positive brand image for the brand they are promoting. Community managers engage with the company's online community in order to build and increase brand awareness and loyalty.
