Kindle e-book reader is a product of Amazon used by millions of customers worldwide. However, the technical concerns are quite common to occur and need the Kindle Troubleshooting to deal with the problem. One of the most common issues is Kindle not connecting to the Wifi. If you are also unable to download something, due to Wifi connectivity issues, read this post and follow the simple Kindle Troubleshooting steps to deal with the issue. So, let’s proceed further and learn how to fix the issue.

Fix WiFi Connectivity Issues: Kindle Troubleshooting


First, you need to restart all the connected devices.

After this, you need to turn off the WiFi and then turn it on again.

Press the power button, then restart your Kindle device.

Make sure that your router and Kindle device are close to each other to avoid the dead or weak zone.

Check the ‘WiFi’ channel settings and it must be set between ‘1 to 11’.

Restart router and modem once.

Your Kindle e-book reader will be connected to the ‘WiFi’ network.

Reset Kindle Device

You can reset the Kindle device slow response, frozen screen. Here, are the steps follow:

The restart and soft reset.

After this, you need to hard-reset the Kindle device.

Hit the ‘Power’ button.

Now, you need to hold the button for about 40 seconds.

After six seconds, you need to turn off the Kindle screen.

Release the button after the 40 seconds.

Default Factory Reset

Once you reset the device to factory default, all your previously made preferences will be deleted and you have to make the setting all over again.

Swipe from the down from the top of the screen.

Click on the ‘Settings’ options.

Select the ‘Device’ options.

Select the option ‘Reset to Factory Defaults’.

Choose the ‘Reset’ option for the confirmation.

Your device will be turned off and it will start in a few seconds.

After this, you will lose the saved settings, passwords, and other application settings. So, these are some simple Kindle Troubleshooting steps you need to fix the issue. All the mentioned troubleshooting guidelines are simple and easy to follow. But, if you still have a doubt or there is any other query to fix the issue, contact the experts. The Kindle experts will give you the best advice and make sure that nothing compromises your Kindle experience. You can contact the experts anytime you want, experts are 24/7 to help you.