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Fix QuickBooks Install Error 1920 (Database Manager Failed to Start)

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Adelina Martin

Often at the time when the QuickBooks database manager service fails to start, the user ends up into the QuickBooks error code 1920. The user might receive an error message stating that the QuickBooks database manager service failed to start. This error occurs because QuickBooks database manager server is unable to access a hard drive on the system in order to create a connection to company files. There can be a couple of factors leading to the error code 1920, which will be discussed in the post later.

“Error 1920: Service QuickBooks Database Manager (QBCFMonitorService) failed to start”.

If you feel the QuickBooks error code 1920 to be too technical for you to handle, you can get in touch with our technical support team, and ask them to handle the situation for you.

Causes of QuickBooks error 1920

The user might face this error due to the following factors:

  • Any malfunction in the operating system
  • Or incomplete installation or uninstallation of QuickBooks
  • Invalid entries in the registry of the windows
  • Presence of virus or malware in the system
  • Deletion of essential system files or registry entry
  • Power failure or improper shutdown occurred

Methods to fix the Fix QuickBooks Error 1920: Database Manager Failed to Start

The user can get rid of QuickBooks the error 1920, with the help of the methods below:

Step 1: Updating the windows

  • The user can update the windows and for that will have to remove any security software installed on the system
  • After that, turn off the firewall
  • The user will also have to ensure that when you are troubleshooting, you are not running multiple programs on the system
  • In case the software was working with the security previously, then you must check whether the security is up to date or not

Step 2: Setting up QB desktop in order to use the new company file name

  • The user will first have to open QuickBooks
  • And then, move to the QB file menu and from there click on open or restore an existing company
  • Open a company file and click on next
  • Also, select a new name for the company file
  • And click on open

Step 3: Renaming the installation folders

The user needs to visit the installation folders and refer to the chart below:

Windows 10/8/7

Windows Vista

C:\Program Data\Intuit
C:\Program Data\Common Files\Intuit
C:\Users\[Username]\AppData\Local\Intuit
C:\Program Files\Intuit
C:\Program Files\Common Files\Intuit

C:\Program Data\Intuit
C:\Program Data\Common Files\Intuit
C:\Users\\AppData\Local\Intuit
C:\Program Files\Intuit
C:\Program Files\Common Files\Intuit

  • Now, the user needs to press Windows key and R key to open run command
  • And also, enter the location of the folder, and hit Enter
  • The next step is to right click the folder and select rename
  • Also, end the step by renaming the folder to .OLD

This ends the post over here, and it is expected that by now the QuickBooks install error code 1920 might also have been resolved. However, if you continue to face the same issue, then it is recommended to speak to QuickBooks desktop support professionals at 1-800-761-1787, and they will ensure to provide you with the best possible support services instantly.

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Adelina Martin
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