Summary - A new market study, titled “Cloud Based Contact Center - Global Market Outlook (2016-2022)”has been featured on WiseGuyReports.
According to Stratistics MRC, the Global Cloud Based Contact Center Market is accounted for $4.9 billion in 2015 and expected to grow at a CAGR of 22.9% to reach $24.6 billion by 2022. Factors such as cloud compliance requirements, disaster recovery and agility and scalability will boost the market growth. However, risk of initial investment and data security issues are restraining the market growth.
The dialer segment is contributing towards the highest share value during the forecast period. The managed services segment is projecting highest growth rate due to increasing deployment models implemented by IT companies. Demand for hybrid cloud is projected to increase. The consumer goods and retail industry segment will increase significantly with highest revenue shares. North America commanded the largest market share followed by Asia Pacific due to the increasing market for analytics and retail and distribution activities.
Some of the key players in global Cloud Based Contact Center market are Interactive Intelligence Group, Inc., Newvoicemedia, Mitel Networks Corporation, Genesys Telecommunications Laboratories, Inc., Aspect Software Parent Inc., Cisco Systems, Inc., West Corporation, Nice-Systems Ltd., Evolve IP, LLC, 3clogic, Liveops Cloud, Five9, Inc., Incontact, Inc., Connect First, Inc. and Oracle Corporation.
Solutions Covered:
- Agent Performance Optimization (APO)
- Automatic Call Distribution (ACD)
- Interactive Voice Response (IVR)
- Dialers
Services Covered:
- Managed Services
- Professional Services
Applications Covered:
- Data Integration and Recording
- Chat Quality and Monitoring
- Call Routing and Queuing
- Real-Time Decision Making
- Workforce Optimization
Deployments Covered:
- Private Cloud
- Public Cloud
- Hybrid and Community Cloud
Organizations Covered:
- Large Enterprises
- Small and Medium Enterprises (SMES)
End Users Covered:
- Consumer Goods and Retail
- Government and Public Sector
- Healthcare and Life Sciences
- Manufacturing
- Media and Entertainment
- Banking, Financial Services and Insurance (BFSI)
- Telecommunication and ITES
- Other End Users
o Transportation & Logistics
o Education
Regions Covered:
- North America
o US
o Canada
o Mexico
- Europe
o Germany
o France
o Italy
o UK
o Spain
o Rest of Europe
- Asia Pacific
o Japan
o China
o India
o Australia
o New Zealand
o Rest of Asia Pacific
- Rest of the World
o Middle East
o Brazil
o Argentina
o South Africa
o Egypt
What our report offers:
- Market share assessments for the regional and country level segments
- Market share analysis of the top industry players
- Strategic recommendations for the new entrants
- Market forecasts for a minimum of 7 years of all the mentioned segments, sub segments and the regional markets
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements
About Us:
Wise Guy Reports is part of the Wise Guy Research Consultants Pvt. Ltd. and offers premium progressive statistical surveying, market research reports, analysis & forecast data for industries and governments around the globe.
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Global Telecom Managed Services Market is accounted for $17.47 billion in 2020 and is expected to reach $56.09 billion by 2028 growing at a CAGR of 15.7% during the forecast period.
Cost reduction in managing enterprise infrastructure, better focus on core business and core activities and demand to minimize the risks associated with business operations are driving the market growth.
However, lack of awareness regarding internal and external threats is hampering the growth of the market.The telecom managed services help organizations in maintaining the IT infrastructure thereby helping organizations to focus on business activities and strategies, to improve flexibility and provide premier customer services, and improve security.
Managed services are typically offered to cover service functions critical to the business and to entail the ability to manage the customer end-to-end solutions by offering active-monitoring features to the provided solution and proactively reporting faults and incidents.Request for Sample with Complete TOC and Figures & Graphs @ https://www.trendsmarketresearch.com/report/sample/13690Based on the service, the managed data center segment is going to have lucrative growth during the forecast period as it is very necessary for business processes to ensure that the data becomes available at any time, whenever required.
Data centers enterprise data storage to MSPs’ storage.
The enterprise customers do not require dedicated servers to store their data while employing managed storage.
With AWS managed services in India, a professional AWS Premier Consulting Partner will not merely migrate your applications to the Cloud but also manage all aspects of your cloud surroundings afterward.
This is why managed services may be your very best cloud strategy.
Here are The Reasons Why Managed Services are The Best Cloud Strategy: https://www.bizwhop.com/the-reasons-why-managed-services-are-the-best-cloud-strategy/
Global HadoopMarket: OverviewHadoop is an open source software solution based distributed processing technology for the storage and distribution of texts, images, videos, and several running applications.
The software has huge processing power and fault tolerance capabilities to protect data and applications against potential hardware failures.
The global Hadoop market has witnessed dynamic growth in the recent years, as the state of art software is more cost effective and efficient as compared traditional data analysis tools such as Relational Database Management Systems (RDBMS)The demand of Hadoop is due to rise in volume and amplified need for the conversion of information used big firms for decision making.
The data is created from various web based searches, social networks and cloud based applications.
However, data security concerns, and distributed computing are the impeding factors for the Hadoop market.
Request For Report Sample: https://www.researchreportinsights.com/report/sample/110114657/Hadoop-Market The Hadoop market is projected to grow at a CAGR of 33.5% from 2017 - 2024, to reach USD 84.6 Billion by 2024.Global HadoopMarket: SegmentationBy SolutionPackaged SoftwareManagement SoftwareApplication SoftwarePerformance Monitoring SoftwareBy ServiceConsulting & Development ServicesTraining and Support ServicesAdministration and Managed ServicesBy End UserBanking , Financial Services and Insurance (BFSI)Government and DefenseHealthcare and Life SciencesRetail and Consumer GoodsMedia and Entertainment Energy and UtilityTransportation and Supply Chain ManagementIT and TelecommunicationOthers (Academic, Research and Manufacturing)The demand of Hadoop in BFSI is expected to outpace other applications in the offering.
