Enterprise Content Management (ECM) systems help companies to use structured and structured data to improve business results.
In line with their growing scope, these systems are also known as Content Services Platforms (CSPs).
While new vendors are emerging to provide these capabilities, traditional ECM companies are building to enhance AI capabilities.What is ECM?ECM helps companies create business value from their content and automate content-dependent processes.Other industry analysts have more vocabulary definitions:The Association for Information and Image Management (AIIM) defines enterprise content management (ECM) as strategies, methods, and tools used to capture, manage, store, store and deliver content and documents related to organizational processes.
ECM ensures that documents and other business content are organized, categorized, meaningful, and easily searchable.
is stored by ECM and the system can provide them when needed.As ECM reflects the old concept and its growing scope, industry analysts are creating additional terms to define the industry:• ECM is referred to as the Content Services Platform (CSP) by Gartner.
Gartner defined CSP as an integrated platform that provides content-focused services, repositories, APIs, solutions, and business processing tools to support digital business and transformation.The Association for Information and Image Management (AIIM) states that companies should adopt new information management strategies that extend beyond the traditional ECM and they call this recent approach Intelligent Information Management (IIM).What are the similarities and differences between Content Management and Knowledge Management?Knowledge management searches, capture, updates and manages relevant information on a single platform.