RPA stands for Robotic Process Automation, which is the use of computer software ‘robots’ to handle repetitive, rule-based digital tasks. Robots execute these tasks by emulation and interaction with applications and data sources in much the same way as human workers do. Cognitive RPA means Robotic Process Automation (RPA) tools and solutions that leverage Artificial Intelligence (AI), Text Analytics and Machine Learning (ML) to improve the experience of your workforce and consumers. Such processes embody self-learning, reasoning and self-correction.
The key point is to understand how different the RPA technologies work, to find the best fit for your organization. Unattended robots perform batch operations that do not require user intervention whereas attended robots are helpful when the entire end-to-end process can’t be automated. Unattended RPA bots get triggered by events and can be scheduled whereas attended bots have the functionality to work hand in hand with human employees.
Cognitive RPA automates operational processes that require the handling of unstructured data (such as scanned documentation). Cognitive automation is designed in such a way that it can support greater process complexities. Cognitive RPA can be used to improve the data. You can use natural language processing and text analytics to transform unstructured data into structured data. Cognitive RPA can be used to make automated decisions like predictive analysis, judgment calls based on the situations which present themselves and can enable the system to learn or expand the capabilities to continually improve the certain aspects of its functionality on its own.