logo
logo
Sign in

10 Time-saving tricks to Remotely Manage Android for IT Managers

avatar
Cynthia Lin
10 Time-saving tricks to Remotely Manage Android for IT Managers

Mobile workforce is unstoppable. As the world slowly adapts to a new lifestyle caused by COVID-19, it’s undeniable that remote work or hybrid work will play a significant role in the modern business world. More companies will face the challenge of managing and securing a massive number of remote devices. This article will illustrate 10 time-efficient tips on how to remotely manage your Android devices using AirDroid Business, a mobile device management tool.  

 

 

  • Remote control & Remote access 

 

IT managers can use remote control and remote access to offer quick technical support without further permission requested. This is particularly useful when your commercial devices are unattended and stationed in the public, such as a digital signage or an interactive kiosk. AirDroid Business allows IT admins to remotely control Android devices through Desktop Client. This MDM tool offers remote control on both rooted and unrooted devices. If your enterprise is using non-rooted devices, you can even simplify the entire deployment process using the Easy Remote Control feature. 

AirDroid Business DeskTop Client allows you to remotely access unattended Android phones and tablets without permission. It offers 19 different remote device management options for IT admins to choose. For example, IT service providers can remotely view Android tablet or phone screens to diagnose issues and use remote access to resolve errors to further reduce device downtime. AirDroid Business also offers Android remote keyboard which allows IT admins to remotely type in log in details for system configurations when authorization is required.  

 

 

  • Remote monitoring & reporting

 

IT admins can use remote monitoring and management to proactively reduce IT maintenance costs. One of the challenges most enterprises encounter is delayed response time when devices breakdown. This can impact business continuity and revenue in the long run. IT admins can customize and add various monitoring templates based on different business goals. Managing executives can gain a holistic view of all their device performance in one place. 

AirDroid Business also provides detailed reporting on device details, including CPU usage, internet connection status, battery performance, WiFi signal and more. These insights will help IT admins make better strategic decisions for future planning. 

 

 

  • Set up automated alerts

 

Automated alerts and Android remote monitoring combined work magic! IT admins can set up different Android alerts to identify abnormal activities and perform quick fixes in advance. For example, an IT admin who remotely manages Android tablets in different cities can set up a battery performance alert and get notified when the battery level is lower than 30%. Android alerts are designed to help businesses identify minor tech issues and resolve them efficiently to maximize business productivity. These alerts may also serve as product optimization guidance for brands to finetune their strategy and boost sales. 

 

 

  • Assign User roles and device group

 

Multiple device users can lead to data breach and other cybersecurity risks. IT admins can further strengthen enterprise data security by delegating device ownership and access permissions. IT managers can use AirDroid Business to assign three different user roles: Admin, Team member, and Viewer. An Admin has the highest authorization to access all the devices that are assigned to him/her. One the other hand, a Viewer only has access to see specific devices but isn’t authorized to make any system modifications. 

To make Android device management even more easier, IT admins can categorize devices into various groups according to their needs. When you have to manage multiple Android devices or push notifications to all unattended Android, setting up device groups is a brilliant way to help you apply configurations en masse.    

 

 

  • Schedule app updates

 

Keeping all the apps and installed software up-to-date on your Android is critical to deliver streamlined operations. Before MDM, IT admins used to spend hours travelling back and forth to manually update apps. With mobile application management, IT admins can avoid hectic business hours and schedule automatic app updates on selected Android effortlessly. 

AirDroid Business offers organizations a safer way to remotely manage all the apps on Android devices without sacrificing business continuity. To avoid unforeseen malicious network attacks and extra costs on technical support, IT admins should keep a habit of running app updates on a regular basis. 

  

 

  • Run app tests & force installation

 

Apart from efficient app update, IT managers can also run app tests before an official release to increase device uptime. While it’s common for enterprises to deploy different Android-based device models for work, executives should also ensure updated apps or new softwares accommodate well. Under this situation, IT admins can run app tests on several models prior to releasing the official version and prevent complete malfunction that could pose danger to the entire IT infrastructure. 

 

 

  • Use single app mode

 

To minimize troubleshooting time for better user experience, IT admins can apply single app mode on Android devices. Single App Mode is one of the Kiosk Mode mechanisms included in the AirDroid Business MDM solution. To avoid frequent device tampering and keep users focused on intended tasks, business owners can lock Android devices to one or specific apps. Android Single App Mode is commonly used in self-service kiosks or restaurant ordering tablets to create more seamless customer experiences. Alternatively, IT managers for retail and eCommerce also use Kiosk Mode to manage mobile point of sale (mPOS) devices. 

 

 

  • Create Website Whitelists

 

IT admins can also use Kiosk Mode to block certain websites for safer browsing experience. The majority of cybersecurity issues are caused by users visiting malicious websites or illegally downloading apps from unknown networks. IT managers can use website whitelist to block users from visiting specific webpages to avoid potential data breach and keep them engaged on the device. 

It’s also recommended to block Android from connecting to public WiFis to prevent hackers attacking and stealing sensitive data. Ensuring employees or end users are connecting via the organization’s network can reduce unnecessary data costs and labor cost on maintenance. 

 

 

  • Know your devices’ whereabouts

 

Another challenge in managing the mobile workforce is not being able to track a device’s location efficiently. Most Android comes with GPS that allows users to locate their devices. However, when managing multiple Androids that are scattered everywhere, things can get complicated. Luckily, IT admins can use the location map monitoring template to remotely monitor every Android’s location with Geofencing, an add-on service from AirDroid Business MDM solution. 

If a device is lost, IT admins can apply remote data wipe or remote lock to keep valuable data from being accessed by outsiders. For transportation and logistics companies, IT managers can also set up various geofences based on locations of their storage room or offices. When the driver’s device leaves the designated digital fences, an automated workflow can be triggered to remotely lock the Android devices for security purposes, along with a real-time notification sent to the company’s IT administrator.  

 

 

  • Bulk demployment

 

Last but not least is the beauty of saving hours by remotely managing multiple Android in bulk. Bulk deployment is an effective way to apply configurations or transfer files across numerous devices at one time. IT admins are faced with problems including troubleshooting requests, network issues, and more. Bulk deployment can greatly reduce the time spent on repetitive administrative tasks. 

In order to remotely manage Android devices and tablets for companies, IT admins need a robust and scalable Android device management solution like AirDroid Business to complete all the required tasks. 

 

Here’s a quick recap on 10 effective tips for Android remote management:   

  • Use remote control & remote access
  • Apply remote monitoring and reporting
  • Set up automated alerts
  • Assign user roles and device ownership
  • Schedule app updates
  • Use single app mode
  • Create website whitelists
  • Know your devices’ whereabouts
  • Bulk deployment 

 

Companies are emphasizing more on enterprise mobility due to transition from brick-and-mortar offices to mobile workforce. IT managers need to stay informed with the latest technology and find the most cost-effective way to secure a company’s data while boosting productivity simultaneously.

collect
0
avatar
Cynthia Lin
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more