After various OnePlus 5 buyers complained about an unexpected display issue on their brand new phone, OnePlus responded that nothing is wrong with the screen — hardware or software — and said the jelly effect when scrolling is “natural.” We scoffed at that response, but it turns out that OnePlus did not lie, but it didn’t tell the truth either.

It turns out that OnePlus’s decision to copy the iPhone 7’s design is what causes the problem.

And the issue can’t be fixed.

The jelly effect is caused by the fact that the screen is inverted, an xda-developers investigation showed.

Apparently, this happens on any other smartphone screen, when scrolling is done on an inverted display.

The phone’s code also reveals that OnePlus fixed the 180-degree inversion of the screen with software.

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