The Surface line has been a surprising hit for Microsoft in recent years.
What many regarded as little more than proof of concept for Windows 10 has become a leader in the two-in-one tablet category in its own right.
But according to a new survey conducting by Consumer Reports, the devices have proven far more unreliable than much of the competition.
In a survey of 90,000 tablet/PC owners, Consumer Reports found that around a quarter of Surface owners reported breakage problems with their devices within two years.
Though Toshiba and Dell followed close behind at 24- and 22, percent, respectively.
That means that Microsoft’s not alone at the top of the list, but the idea of a quarter of customers reporting significant problems with a product within the first two years is troubling — particularly in the case of a tablet or PC.