Mobile Virtual Network Operators (MVNOs) Giffgaff and Tesco Mobile have the most satisfied customers in the UK, according to Ofcom.

The regulator’s latest report, which aims to inform consumers and encourage operators to improve, found that content across the industry is particularly high, with a satisfaction rate of 91 per cent.

Gifgaff has the highest rating of 98 per cent, ahead of Tesco on 98 per cent, EE on 93 per cent, O2 on 92 per cent and Three with 89 per cent.

Just four per cent of UK mobile subscribers have reason to complain about their provider, with Gifgaff leading the way again with a rating of 1 per cent.

Tesco Mobile is second again with two per cent and Vodafone bringing up the rear with seven per cent.

Fifty-six per cent of customers were satisfied with complaints handling, with EE leading on 61 per cent, ahead of Tesco Mobile on 67 per cent.

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