The first word in QSR is Quick, and that word sums up, in a nutshell, what people expect and demand. They want to be able to choose their meals, pay for their meals, and receive their meals quickly, with as little muss and fuss as possible.
Eliminating the Line at the Drive-Thru Lane
If a potential customer sees a large line forming in the drive-thru lane, he’ll simply keep on driving and go somewhere else to avoid the hassle. From the standpoint of maximizing revenue, this would be a tragedy; especially considering the fact that approximately seventy percent of QSR revenue is garnered at the drive-thru.
Your Point-Of-Sale (POS) system is a vital link in the chain that ultimately connects your customers to their meals. The more modern POS systems allow people to not only order their meal from the convenience of their smartphones but also make it possible for customers to pay for them from online accounts.
This is advantageous in at least two ways. For one, time consuming and error-prone interactions between your customers and staff are eliminated. And secondly, most of today’s young people are indelibly linked, psychologically and culturally, to the smartphones. It’s simply the way they prefer to do business, rather than thru person-to-person contact.
Great for you Staff, too
A fully functional POS system is a boon to your staff as well as your customers. It may seem like a little thing, but a modern POS system can not only eliminate the need for your employees do item entry on the register, but it can also eliminate the need for counting change. This alone will also eliminate much work-related stress. Delays will be shortened, customers will voice fewer complaints to your staff, making for happier workers, and the virtuous cycle of efficiency, quick turnaround and contentment all around will develop.
About Author:
Having been involved with digital signage and With several years of experience implementing indoor menu boards, drive-thrus and digital menu boards since its inception, Origin Display Group know what questions to ask and the routes to take when acting as a guiding hand towards a solution. Beyond our product line, it is our services that truly set us apart. We don’t just sell you menu boards, we provide solutions that meet your specific needs, budget, expectations and DEADLINES!
When you think about Drive Thru Headsets, you think comfort.
After all, if your employees aren’t comfortable, they won’t be happy, which can lead to poor performance and high turnover.
But, comfort is only one side of the coin – the other is durability.Headset Downtime Costs MoneyHeadset durability is an absolute must, because these devices are in use for the entire time that your establishment is open, and they must be able to stand up to the wear and tear that is an inevitable part of the busy QSR environment.
Drive-thru headsets are not cheap to repair, and over time the costs can easily run into four figures.You can purchase warranties, but that doesn’t eliminate the hassle of contacting the vendor to invoke them.
You can keep a few extra on hand, but they never seem to be there when they’re needed, and until you can remember where they are stashed and retrieve them, the employee whose job depends on their use is essentially hamstrung.
Your Drive-Thru Communications are disrupted, wait times soar, throughput drops, and you end up with frustrated staff and some very unhappy customers.How Drive-Thru Headsets FailThe first thing to consider is the environment the headset has to function in.
https://worrkboxretailpos.blogspot.com/2021/02/retail-pos-system-for-your-business.htmlIt’s good to know what a POS system is, but it’s more important to understand the advantages it can bring back your business.
There are several advantages to purchasing a POS retail system.
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