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Vaishali Gopi 2018-08-31

A majority of it will definitely comprise of text.

Using video content can be very useful for explain product installation- in particular.

So, the knowledge management application should have robust support for diverse types of content.Backup provisions - There is no denying a company’s knowledge base section is its asset.

Otherwise, a software glitch or blunder made by employees may lead to loss of valuable data- forcing you to begin developing the section from scratch.

Feedback forms - You may put in your best efforts to ensure the self-service portal is designed well and enrich it with relevant and updated content too.

However, there may be some areas that need improvement.

4 Ways to plan a Knowledge Base in SharePoint

Bizportals Solutions 2023-03-13

A SharePoint knowledge base can provide the answers you seek. Not only information, but problem-solving techniques, tactics, product knowledge, and experience gained by employees, form the core of your knowledge base. Having SharePoint by your side, it's easy to create and manage a robust knowledge base. And a knowledge base proves to be the most efficient way to organize critical documents floating around cluttered departmental silos. Using SharePoint to upscale digitally can help you plan a robust knowledge base that suits your organizational knowledge management strategy.

An Analysis Of Power BI A Key Business Intelligence Tool

Enterprise DNA 2022-03-09

The variety of BI reporting tools is nearly 80–85% similar with respect to functionalities and features. There are certain expectations from a BI reporting tool when it comes to evaluating them based on certain parameters. In this post let us consider the leading BI reporting tool power bi knowledge base and analyze it based on different parameters. Custom Visualization: Power BI carries a library of custom visualization. Print Dashboard: Power BI offers a distinguished feature for printing dashboards, which can come in handy during board meetings and discussions.

10 Best Knowledge Base Examples in 2023

Nimbus Platform 2023-02-16

So, fasten your seatbelt and prepare to take a journey through the exciting world of knowledge base examples. So now that we know how awesome a knowledge base can be, let’s talk about what makes a good knowledge base example, that is, what features a knowledge base software needs to have so that it provides a great user experience and all the benefits discussed above. If you have a customer-facing knowledge base and your target audience is global, your knowledge base should be available in multiple languages. 10 Great Knowledge Base ExamplesLet’s now take a look at 10 knowledge bases you can find online which are great examples, each in their own way and for different reasons. ) will work wonders when organizing a knowledge base;Use your online knowledge base to attract organic traffic from search engines.

How to Create a Knowledge Base in An Easy Way

Nimbus Platform 2023-01-25

How to Create a Knowledge Base in an Easy WayAn efficient way to create a successful knowledge base is to make sure that it contains relevant information. How to Build a Knowledge Base in 12 StepsA well-built knowledge base allows for easy access to information and data that helps drive decision-making. Nimbus Platform offers a suite of products that makes it easy to create a knowledge base. Step 11 - Monitor your knowledge baseMonitoring your knowledge base helps ensure that it continues to grow. Get Started Building Your Own Knowledge Base with Nimbus PlatformTo build a knowledge base, the components you will need to include:The right knowledge base software.

Internal Knowledge Base: What is It and How to Create

Nimbus Platform 2023-01-24

The finest knowledge base software will streamline the internal process of creating and organizing your knowledge base; you may even find yourself drawing on the provider's knowledge base. Begin by formulating your knowledge base/knowledge management approachTo help you get started, here are some questions to ponder:How can your internal knowledge base contribute to a more comprehensive knowledge management strategy? Form an internal knowledge base groupIt may seem reasonable to solicit input from all team members, but appointing one or more individuals to lay the groundwork for your internal knowledge base is preferable. How to Choose the Best Internal Knowledge Base SoftwareThere are several options available in most internal knowledge bases. Read ahead to see how to create an internal knowledge base!

Knowledge Sharing Best Practices: An Ultimate Guide

Nimbus Platform 2023-02-17

This article will explore the best practices of knowledge sharing and management in an organization and the benefits it can bring. This can be achieved through a variety of means - let’s overview the best practices and methods of knowledge sharing. Overall, technology is a key enabler of knowledge hoarding, knowledge sharing and collaboration, and organizations that adopt both knowledge sharing best practices and the appropriate technology will be more capable of reaching their objectives. The best practices for knowledge sharing involve the wide usage of relevant knowledge management tools, such as the Nimbus platform, which provides a range of advanced tools that can help organizations achieve their knowledge sharing and collaboration goals. Are you interested to learn the best practices to promote knowledge sharing?

The 10 Best Knowledge Base Software Platforms In 2023

Nimbus Platform 2023-01-26

Types of Knowledge Base SoftwareWe can talk about different types of knowledge bases depending on how we use and implement them. So here's a little help from us: the key factors you ought to consider when choosing a knowledge base software. Businesses of all types can benefit from knowledge base software platforms. So now it's time to dive into our carefully curated list of knowledge base software platforms. With instant search, article analytics, user feedback, email reports and more, Heroic Knowledge Base provides a curated knowledge base experience for your site visitors.

Top 10 Free Database Software in 2023

Nimbus Platform 2023-01-23

There is only one thing a data nerd loves even more than a database, and that's free database software. Whether you need a free lightweight DB software to store your mama's recipes or a mega powerful database for your multi-million-dollar business (and you’re a bit tightfisted), you will surely find the top free database software in this list. Although it is not a fully free software, MongoDB does offer free options which might be enough for starting out. Instagram actually uses two back-end database management systems: Cassandra and PostgreSQL; none of which we have mentioned in this article, even though they are both free database software solutions. That's why we've done the research and compiled this list of the best free database software for your business in 2023.

Corporate Wiki vs. Knowledge Base: Which Option is Better?

Nimbus Platform 2023-01-30

A corporate wiki is a type of knowledge base used within organizations to share information and collaborate on projects online. Difficult to shareThe biggest drawback of a knowledge base is that it doesn't integrate well with existing systems. Whether you choose to build a knowledge base or a corporate wiki, make sure you pick the right tool for your business needs. Smaller businesses may benefit from a knowledge base instead of a corporate wiki. Are you interested to read more about wiki knowledge base software?

A Comprehensive Guide to Knowledge Sharing in the Workplace

Nimbus Platform 2023-02-01

Innovation and creativity: Knowledge sharing can spark new ideas and approaches that can lead to new products, services, and processes. It’s as simple as that, knowledge sharing can actively contribute to achieving a company’s goals and objectives. Common Knowledge Sharing Barriers in the WorkplaceThere are many potential barriers to knowledge sharing in the workplace. Thanks to Nimbus Platform, sharing knowledge and learning from each other has never been easier. Read more about knowledge sharing in the workplace here>Or find more Nimbus articles and updates on our LinkedIn page!

Why Use a Self-Service Knowledge Base for Your Business

Nimbus Platform 2023-01-27

Key Elements That Define a Valuable Knowledge BaseA good self-service knowledge base includes several key elements. Why You Should Consider Developing a Self-Service Knowledge Base for Your BusinessHere are reasons to consider developing a self-service knowledge base for your business. Benefits of a Knowledge Base for Self-ServiceA self-service knowledge base is one of the most effective ways to build customer loyalty and boost conversions. Keep your knowledge base updated regularlyIf you update your knowledge base frequently, then your customers will know you're continually improving. How to Build Your Self-Service Knowledge Base in Nimbus PlatformCreating a self-service knowledge base is easy now that you know how.

Creating a Knowledge Base for Call Centers

Nimbus Platform 2023-01-31

How to Build a Call Center Knowledge BasePrepare the product or service documentation base you already haveEven when it looks like you need to start creating your knowledge base from scratch, it is rarely so. The Use of a Knowledge Base in Call CentersTrain your call center staff to use the knowledge baseIt’s better to allow a little time for training first than to discover later that the efforts you invested in creating the knowledge base went wasted, as the call center operators are not using its potential to the maximum. Welcome feedback and inputs from the call center staffEncourage your call center operators to continuously perfect your knowledge base. Benefits of Using a Call Center Knowledge BaseReducing call times and cutting costsOnce your call center operators have a complete and well-running knowledge base at hand, they can find relevant information in no time. Revealing and filling knowledge gapsA knowledge base is only efficient if it can provide the necessary answers.

Fixit Knowledge Base

Fixit KB 2022-02-17

Who we areFiXitKB is a team independently owned and managed technical support provider for computer-related issues. Our knowledge base of errors and solutions is free to use. Our technicians are well trained in such a way that they adhere to maintaining global standards set by FiXit Knowledge Base. In case you are running a small business, there might be a need in the future to seek technical support. This makes your professional life easier to concentrate on your work without worrying about the smaller technical issues.

Using Google Sheets as a Free Database: Key Insights

Nimbus Platform 2023-02-21

Around two billion people use Google Sheets for many tasks related to work and daily routine. Why Use Google Sheets as a DatabaseGoogle Sheets is a cloud-based service for online data processing, analytics, calculations and many other purposes. Online and offline editing formatsFor the most convenient usage as a database, Google Sheets come in both online and offline modes. Pitfalls to Learn before Using Google Sheets as a DatabaseAlthough Google Sheets may be an attractive option, there are still several drawbacks you should take into account while picking the database for your business. Nimbus Platform helps integrate your Google sheets database into the system so you can not only edit information but also properly manage and analyze it.

End of Mainstream Support for Dynamics AX 2009 and AX 2012

Ascent Innovations 2019-03-11

Microsoft is ending the mainstream support for Dynamics AX 2009, AX 2012 FP and R2 on October 9th, 2018.

Dynamics AX products are normally supported for 10 years from the release.

Mainstream support includes the following:

Ability to purchase a paid support agreement

Design Changes and Feature Requests

Self Service Support (Microsoft Knowledge Base, Microsoft Help & Support Site)

What are my options?

Purchase an extended support agreement

Pay for a custom support contract

Consider upgrading now to D365

Do nothing and hope for the best

Extended Support

Extended support options available for $100,000+ a year, which would extend your coverage by a couple of years. Once a product transitions from Mainstream to Extended support, the support is limited to self-service and paid options. Extended Support includes:

Ability to purchase a paid support agreement

Security update support

Non-security hotfix support (extended within 90 days)

Self Service Support (Microsoft Knowledge Base & Microsoft Help & Support Site)

Extended Support will expire as well, and the end dates are:

Dynamics AX 2009	–	10/12/21
Dynamics AX 2012	–	10/12/21
Dynamics AX 2012 R2	–	10/12/21
Dynamics AX 2012 R3	–	01/10/23

Upgrade to Dynamics 365

It is a common organizational discussion for choosing between an upgrade or face the fact of not being able to count on your software provider for fixing issues. So what next?

Start talking to your partner or a partner who has experience in similar upgrades.

Make sure to be current on your Microsoft Enhancement plan to take advantage of any benefits in transitioning to D365, and realizing your investments.

This is a good time to evaluate Cloud-based hosting and compare the ROI.

Take advantage of Ascent’s free Assessment.

Enable your business to move forward

Reduce infrastructure costs by moving to the cloud.

The cloud model offers monthly subscription fees vs the large up-front cost.

Stability and Security of Azure, including disaster recovery.

New features and functionality, including embedded BI and availability on mobile devices

Moving to the cloud allows for scalability and growth at your own rate

Reduce code customizations around BI, Reports, Data integrations, etc. and reduce your system maintenance costs.

User interface that will boost productivity now and for new generation of users to come.

Never budget for an upgrade or implementation again.

Real-time integration between your Front Office (Sales & Support) and Back-Office (Operations & Accounting), reflecting one version of truth across the organization.

Leverage the capabilities of Power Apps and Microsoft Flow to enable business workflows.

On Prem version of D365 is available. Compare before making your path forward.

Do Nothing and Hope for the Best

Just be sure to understand what that means to your business.

Educate yourself on exactly what Microsoft will and won’t do to once Mainstream Support ends

Pay attention to how many customizations you’re making to keep up with industry demands

Your partner will still be there to help you with Dynamics AX

Yes, you can still add user licenses to both Dynamics AX 2009 and Dynamics AX 2012

You can count on our experience.

Ascent Innovations can help your organization by supporting your current process, help you understand your options and when the time is right, will help you Upgrade.

For more information on Microsoft Support and Product Lifecycles, please see this FAQ page:

https://support.microsoft.com/en-us/help/17140/lifecycle-faq-general-policy-questions

What is a Knowledge base software?