If you are a mobile dentist in the United States, it is important to improve your phone techniques to give your customers the best services.
Read this article to find some of the most common mistakes that dental clinics make during phone calls and how to fix them.
The person calling could be a potential new patient who has heard good things about your practice or a current client who is upset about poor quality services.
Scrips should tell your team members what to say and help them get at ease when answering the phone.
Patients want to talk to real people and not robots.
If you want to become a professional mobile dentist for seniors, you should train your team members to accurately follow the script and keep the conversation natural.