Sean is a Data Entry and Research Assistant, and he’s the next recipient of the “Thank You, Workmate” employee recognition initiative.He works for a California-based sustainability consulting company.Sean spends most of his time inputting property evaluations on spreadsheets.He also helps in preparing presentations and updates charts related to energy efficiency certifications.His client had this to say:Sean has been a wonderful addition to our team, and is an absolute pleasure to work with.He is always willing to support our teams however possible, welcomes feedback, and makes an effort to fully understand the task at hand.He has impressed us with his ability to teach himself the geographic information system which we have integrated into one of our projects.Sean has also earned the reputation of completing tasks unbelievably quickly because of his previous knowledge in Excel and ability to find the most effective way to tackle the problem.He recently passed his first year of working with our team and we are excited to see him grow with us!Great work, Sean!We salute you.If you’re in need of a high-performing virtual assistant like Sean, partner with Remote Workmate today.We do all the heavy lifting for you, including onboarding and payroll.
Even the closest of couples have to adjust to the professional personas of their partner.Because sharing close quarters for long periods of time can drive anyone up the wall too.Sure, it might be fun in the beginning as you enjoy lunch and dinner dates minus the commute.Those who aren’t used to being in each other’s presence all day may eventually struggle with the differences in working styles though.People say that moving in together either solidifies or kills relationships, after all.The idea of playing footsie under the dining room table sounds romantic but it isn’t conducive for working.For best results, have separate spaces where you can focus on your individual tasks and enjoy some privacy for video meetings or voice calls.Set your boundariesBe clear with each other as to how your schedules and priorities differ.The good news is that you are able to monitor each other now that you are both home-based.Break this bad habit of skipping meals by setting a lunch hour and eating together.They might be a night owl or have a graveyard shift but you might prefer early mornings.If that’s the case, let them sleep in instead of forcing them to have breakfast or to exercise with you.Work out who gets to use the shower on certain times of the day as well.Become their sounding boardRegardless if you’re employed in vastly different industries or the exact same field, it always helps to have someone to bounce ideas off of or to talk about a difficult problem with.
If it were, then we wouldn’t need recruitment specialists because any random person can do the job effectively.To help give you direction in your recruitment campaigns, we’ve compiled quotes showcasing the wisdom of major business leaders who have repeatedly hired the right people to help their organisation succeed.Lee IacoccaCredit: The World of the Ford MustangKnown for being a straight talker, American car executive Lee Iacocca is considered as one of history’s greatest CEOs, and with good reason: he played a major role in the development of the Ford Mustang, and revitalised Chrysler during the 1980s.Iacocca had this to say about hiring:“I hire people brighter than me and then I get out of their way.”Lee IacoccaIacocca looks to hire smart, talented people.He founded the Virgin Group in the 1970s, which today controls hundreds of companies in fields such as publishing, hotels, banking, motor sport, and even space travel.If there’s anyone who knows about hiring employees, it’s Branson – who affirms that bringing in the right people is a challenge.“Hiring the right people takes time, the right questions and a healthy dose of curiosity.By the time an adult looks for employment, their attitude and personality have already been developed.And yet, personality have a direct affect your team and company’s culture.Guy KawasakiCredit: VGrigas (WMF)Venture capitalist and marketing expert Guy Kawasaki learned a few things from Apple co-founder Steve Jobs.If you start hiring B players, expect what Steve called “the bozo explosion” to happen in your organisation.”Guy KawasakiApparently, there are entrepreneurs and business leaders who fear hiring employees better than themselves.But if you want to grow your organisation, you need some humility and hire high performers who are better than you.For your business to stay relevant, you need people who can replace you.Otherwise, your business will experience what Steve Jobs calls “the bozo explosion”, which is a tendency of initially innovative companies to deteriorate into mediocrity.Jeff BezosCredit: U.S. Secretary of DefenseYou might already know who Jeff Bezos is: founder of online retailer Amazon, the first centibillionaire, and world’s richest person.It’s better to put in more time, effort, and resources in the search than deal with the damaging consequences later.Ben HorowitzSource: JD LasicaTechnology entrepreneur Ben Horowitz is one of the co-founders of Andreessen Horowitz, a California-based venture capital firm.
Trust isn’t an abstract concept.Covey in The SPEED of Trust: The One Thing That Changes Everything, trust increases speed and lowers business cost.Here’s proof:According to a 2002 Watson Wyatt study, high-trust organizations outperform low-trust organizations by 286% in total return to shareholders.A later 2007 Watson Wyatt study found that organisations where front-line employees trusted senior leadership had a 42% higher return on investment than low-trust businesses.The same principle applies to remote teams.The whole arrangement requires trust between everyone involved.Note, however, that you can’t force people to trust you.Introduce them to colleagues with similar responsibilities, hold regular video meetings to promote a sense of belonging, or whatever else is necessary to engage your remote team.Doing this establishes your concern for them.Talk about your employees’ abilitiesTake the time to know your team members’ best skills, and talk to them about how they can best apply these skills in their jobs.Showing your knowledge of their skills tells them that you:Know them individually.Value their contributions to the team and organisation.Are willing to help them use their skills in their jobs.You can demonstrate this knowledge by occasionally sending items to your team members which can help them in their roles (e.g.books) and explaining how the items pertain to their abilities.Here’s a little secret: it feels great to see that your leader is looking out for you.Continually provide feedbackOffering no feedback as a leader would likely lead to apprehension among your remote workers.Worse still, those who need to improve won’t.If you’re not saying anything about their work, they’ll wonder if you’re pleased or not.
According to data compiled by SocialMediaNews.com.au, about 60% of the total Australian population are active on Facebook.Most of these users are in the 25 to 39 age bracket, so it’s likely that your target audience has profiles on the platform.As it presents a vast marketing opportunity, Facebook mustn’t be overlooked when doing business.Specifically, a Facebook advertising campaign is definitely worth your consideration.But even if you see some gains, they’ll be minimal at best because you don’t know how to maximise the resources at hand.Fortunately, there’s an easy way to resolve this: hire a Facebook ads specialist.Your wallet might not agree with the decision at first, but allow us to present good reasons to outsource this task to an expert.To avoid dealing with a learning curveIf you’ve attempted to use Facebook Ads Manager before, you know that it’s intimidating for a newbie.The interface requires you to provide information you’re not sure how to acquire, and to make decisions the moment you log in.To complete these tasks, you’ll need to expend several hours which are better used for running your business or growing your team.To take advantage of advanced targetingIt’s actually possible to target people by education level, interests, gender, income level, location, age and more through the campaign platform.
If you run a small business, you should be using social media to grow it.Social media helps you gain traffic for your website, boost your sales, and manage your online reputation.It’s also inexpensive, especially when compared to other marketing channels.Clearly, social media is a great equaliser for small businesses because it empowers them to compete with larger companies.Note, however, that using social media wouldn’t automatically translate to success; you’ll have to play it smart.What platforms will you focus on?For instance, you should aim to grow your conversion rate instead of just getting likes.Monitor your performance.To know whether you’re succeeding (or failing), you’ll need to track the performance of your social media efforts, and there’s a wide range of tools to choose from.
It’ll seem daunting since the platform will take a margin out of each sale, but there are ways to make the system work for you and not against you, as we discuss below.How to Grow Your Sales and Boost Your Market Share on AmazonUnderstand the power of marketingRyan Bemiller, founder of e-commerce consulting firm Shopping Signals, teaches that Amazon is also a search engine where SEO and reviews affect the visibility of listings.Find out what keywords your competitors are using and what people are typing in to find your products for you to use as well.Get as many reviews as you canContinuing on from the point above, reviews are another ranking factor you should focus on.It pays to have them mixed in as long as your overall rating is good.You might want to avoid paid advertising and opt for inbound marketing strategies instead, however.Consider major channels like Google Ads and Facebook Ads to draw in prospects.To put it simply, forget about competing with them because you can’t.Not all sellers are eligible to have this and only merchants with top seller metrics have a chance of winning this feature.Want it?
In the office, you have system administrators to set everything up and ensure that the information being shared stays private.Here are several best practices and tips you can start with.Best Security Practices for Remote WorkersHave a dedicated workspaceChoose a separate room in the house that you can convert into a home office.Apart from setting it up with a comfortable chair and desk, make sure to add an adequately sized storage unit for organising all of the essential and classified items you need for work.Ideally, this workspace must be secluded enough so you’re away from both distractions and security risks.Also, make it clear to your housemates to not disturb you during working hours as there are chances they might overhear you speaking about private business matters.Constantly update your programs and operating systemsHackers and threats on the internet are constantly becoming more sophisticated.If money is too tight, get a free program like those from Kaspersky, Avast, or AVG.Ideally, you need to change your router password and login information every month (if not, do it at least every quarter).Be mindful as to who you give your password to.
But you won’t be able to do this if your hiring process is a mess.Maybe your hiring has several congested steps, or perhaps you conduct too many interviews.Whatever is causing your woes, one thing is certain: you need to make your systems more efficient.To point you in the right direction, we’ve compiled several ways you can streamline your hiring process.We’ve also highlighted several real-world examples of how companies made innovative changes that worked for them.Make it easier for qualified candidates to applyHome Depot’s app makes it easy to schedule interviewsConsider the experience of candidates applying at your company.maybe they found it tedious to fill out pages of past work experiences), they’ll likely move on to the next opening that doesn’t require so many hoops to jump through.Can you imagine losing out on dozens of highly skilled applicants this way?The solution is to make the process more accessible.Case in point: Home Depot, the largest home improvement retailer in the U.S., implemented two major changes to streamline their hiring:Introducing a smartphone app that lets applicants self-schedule in-person interviews.Simplifying their application form and adding five core questions to their career page to help potential candidates decide if working for Home Depot is the right place for them.The result?problem solving, communication style, personality).Unilever recruiters are said to report “significant” improvements since.In the previous system, recruiters screened six candidates to put one through the hiring process.With the gamified process, they’re screening two candidates to put one through the process.Adding games to your hiring process is an effective way to drum up more interest – provided that the games you introduce are actually effective in identifying desired candidate skills and traits.Speed up the interviewingHilton shortened their time to hire with video interviewingInterviewing qualified candidates take quite a bit of time.
Running a remote team is similar to managing an in-office team; you have to make sure each member is productive, and that deadlines and goals aren’t missed.Having your staff working remotely poses a unique set of challenges, though.Cohesion and trust issues may arise from time to time.Dealing with all these challenges requires organisation, focus, consistency, and finesse in using online communication and productivity tools.Once you’re aware of the common challenges, you have context when discussing the top mistakes to avoid in managing your remote team.This way, your people need not track so many things, which inhibits mistakes.Make it a point to not limit your communications to digital text only.This can promote a more human connection between you and your team members.After all, text and email messages can’t convey deeper communication contexts and body language.A video call or an in-person meeting (where possible) will remedy that problem.Great communication can help your remote team meet their targets.Lastly, don’t make your communication channels strictly formal.But these types of communication need a more structured approach when it comes to managing remote workers.During your regular online meetings, be sure to allow some time for everyone to catch up with each other and see what’s going on in their lives.
factors such as role and industry come into play), it’s common for companies to go through three or four – where there’s typically 1 screening call + three in-person interviews.But if you want to shorten your time to hire, try to reduce the number of interviews you conduct.Google has a “Rule of Four” approach where “four interviews were enough to predict whether someone should be hired at Google with 86% confidence”.Besides, if you go above four, you also risk having your applicants lose interest.Here are a few ways you can shorten your sourcing process:Start an employee referral program.Use social media to source passive candidates.Search resume databases (e.g.Indeed, OnlineJobs.ph).Source talent internally.With these methods, you can shorten your sourcing process and your time to hire.Use a good application tracking systemAn application tracking system (or ATS) is a software designed to simplify recruitment and boost efficiency.You need a good one to shorten your time to hire.Some time-related benefits of using an ATS include the following:Cuts down on the time you spend on administrative tasks.An ATS lets you send follow-up emails and publish ads on job boards automatically, among other things.Lets you work with other members of your team for more convenient recruiting.Others have AI-based screening which uses algorithms to compare candidates with job requirements.Results in better hires.
While coworking spaces are less common here, they’re found in most major cities in the Philippines.Coworking spaces are members-only places that offer flexible rental arrangements for fully equipped offices.Some discounts may be available when you book several workspaces at a time, such as when you’re renting for a whole team in the same city.Before you make the commitment, however, it’s best to be aware of the pros and cons first.Regardless if you’re a self-employed virtual assistant doing small gigs, or an SME that’s just starting out, there’s no denying that there are numerous benefits to be had from coworking – but are they worth the drawbacks too?By joining a coworking community, you have numerous chances to build your network of contacts.As the office is shared, you have no control over what’s happening around you, unless you pay premium for an exclusive room.Even if you do reside in the surrounding neighbourhood, it’s won’t be a comfortable walk when you have to lug around a heavy laptop.
ServicesAdministrativeSales and Customer ServiceIT and Technical RolesAccountingDesign and MultimediaHR and RecruitmentDigital and Online MarketingOther ServicesWith a Workmate to handle your offshore sales and/or customer service, you can significantly reduce personnel costs, support marketing campaigns, handle seasonal spikes in sales or call volumes, or support customers in other time zones.Sales and/or customer service staff can also help you:Develop products and market strategies.Create product presentations.Generate sales leads and convert them to customers.Research your company’s niche.Analyse new market trends.Prepare and manage reports about sales/bookings.Perform other sales- or customer-service-related tasks you assign.List of RolesHere are some examples of sales and customer service roles:TelemarketerInbound Sales RepresentativeOutbound Sales RepresentativeCustomer Service/Support RepresentativeSales SpecialistAppointment SetterLead Generation SpecialistBusiness Development SpecialistWe reached out to Remote Workmate and it’s been extremely helpful, the staff there was able to evaluate all of our needs exactly what we were looking for, and then guide into a series of candidates who had good communication skills, attention to detail, and are very responsive.So it’s been a pleasure.The staff we worked with is very responsive.Whether it be via Skype, email, any other communication, they answer questions immediately.And we’re also able to monitor the remote workers to make sure they’re on track and prioritising correctly, which is extremely helpful.So we definitely give Remote Workmate two thumbs up and look forward to continuing our partnership with them along into the future.Tim Smith Logo BossRead more client success storiesLeave your business in expert handsAchieve more with an offshore sales and customer service professionalHire your staff today
ServicesAdministrativeSales and Customer ServiceIT and Technical RolesAccountingDesign and MultimediaHR and RecruitmentDigital and Online MarketingOther ServicesYou’re more than capable of managing your appointments, answering inquiries or booking your accommodations.But doing all these tasks keeps you from focusing on what’s important: your core business.That’s where we come in – Remote Workmate provides Philippine-based administrative staff who can:Conduct research.Manage email inboxes.Keep databases current.Schedule events.Update social media accounts.Perform other admin-related tasks you assign.List of RolesHere are some examples of administrative roles:Administrative Assistant/SpecialistExecutive AssistantPersonal AssistantData Entry SpecialistMedical AssistantResearch and Data Entry SpecialistAccount ManagerLegal Administrative AssistantHealthcare AssistantData Mining SpecialistProperty Management Assistant/SpecialistGeneral ManagerOperations ManagerRemote Workmate were extremely easy and pleasant to deal with.Their confidence in finding the most appropriate assistant for my company and their many processes to do this gave me added reassurance (from the initial questionnaire to presenting suitable candidates for interview).With good communication and a very good and thorough vetting and interview process they helped me narrow down to 3 final candidates.From there we have not looked back.I am very happy with my virtual staff member who has helped me cover the day to day tasks, helped free up my time and also helped with my strategic planning.Overall I`m very happy with my choice of Remote Workmate and choice of assistant!Marcus Daley Daley Trading Ltd.Read more client success storiesLeave your business in expert handsAchieve more with an offshore administrative professionalHire your staff today
How do you find good people for your company?Entrepreneurs ask that question all the time.When it comes to hiring and growing your company, Canada-based entrepreneur and internet marketer Dan Lok thinks it’s all about a) the different types of employees, understanding how to tell them apart, and hiring the right type for specific roles.According to Dan, there are three employee types:GruntMercenaryPatriotHere’s what you need to know about each.Breaking down the typesGruntDan describes a Grunt as workers who just want a 9-to-5 job, make a living, then go home – that’s it.They go through the motions and do just the minimum amount of work not to get fired.To tell if a candidate is a Grunt, ask them: “Do you have any questions for me?” during the job interview.They’d typically ask about things like:How to calculate for overtime.How many vacations they get in a year.How many hours they have to work.Depending on your business type, there are some positions where it’s necessary to have Grunts to get work done.The caveat, says Dan, is that you don’t want to have too many Grunts in your company because your business isn’t going to grow because they all just do the minimum.MercenaryA mercenary is an employee who simply works for money.How do you determine if a candidate is a Mercenary?They’d focus on money-related topics such as:What’s my base salary?How does the bonus structure work?What’s my commission structure?Dan notes that it’s common for Mercenaries to work in sales positions.
May 5, 2020Filipinos have managed to dominate almost every niche and discipline that they put their heart into.Due to this, offshore staffing agencies in the Philippines have observed a surge in demand over the past several years.Not all Filipino virtual assistants are created the same, however.While some are truly proficient at what they do, others may simply be riding the wave of success brought about by their talented precursors without the skills to back up their claims.There’s no need to constantly chase them since they volunteer information themselves.They’re English proficientUnless they specialise in content or customer service, they don’t even need perfect grammar.They must have strong enough command of English that you can quickly and easily understand what they’re saying though.Even overseas Filipino workers (OFWs) are recognised for going above and beyond what they’re assigned to do.Working from home is vastly different from working in an office as it requires different traits and skills, including initiative and communication.They’re culturally adaptableIn general, Filipinos are flexible towards both Western and Eastern cultures thanks to a long history of colonisation and the strong influence of Chinese communities and the Korean wave.
Meet Ethel – The First Recognised in “Thank You, Workmate”May 4, 2020In the inaugural month of the “Thank You, Workmate” initiative, Remote Workmate is proud to formally recognise Ethel, a Business Development Officer for an Australia-based financial consultancy firm.Ethel is in charge of providing client services and administrative support, which usually involves:Processing insurance applications, cancellations, increases/reductions, and requests to change financial products.Creating standard letters for insurance applications, cancellations, increases/reductions, and requests to change financial products.Implementing the buying/selling of investments.Requesting quotes.Preparing invoices.Managing direct client requests via email or calls.Applying dealer/adviser codes.Generating CRM reports.Handling accounts transfers from other companies.Researching on new clients’ accounts and policies.Carrying out audit/compliance checks.Sending payment reminders.Ethel’s client had this to say:Ethel has done a fantastic job in difficult circumstances during COVID-19.We are aware that circumstances in the Philippines have been very hard and despite this Ethel has been professional, punctual and highly productive.We really can’t put into words how important Ethel is and how much she is part of our team.Kudos to Ethel for her outstanding work.If you’re searching for a high-performing virtual specialist like Ethel, partner with Remote Workmate.We handle all the heavy lifting for you, including onboarding and payroll.This means finding the ideal hire becomes so much easier.You can actually choose from our pool of top candidates right away.Simply click the button below to browse a wide range of profiles on our Hotlist page.Take me to the Hotlist
May 1, 2020The “Thank You, Workmate” initiative is in full swing.In our inaugural month, we recognise Ethel, a Business Development Officer for an Australia-based financial consultancy firm.Ethel provides client services and administrative support, which typically involves:Processing insurance applications, cancellations, reductions or increases, and requests to switch from one financial product to another.Creating standard letters for insurance applications, cancellations, reductions and increases, and requests to switch from one financial product to another.Requesting quotes.Implementing the purchase or sale of investments.Preparing invoices.Handling direct client requests via email or calls.Applying dealer/adviser codes.Dealing with accounts transfers from other companies.Generating CRM reports.Researching on new clients’ accounts and policies.Performing audit/compliance checks.Sending payment reminders.Here’s what her client had to say:Ethel has done a fantastic job in difficult circumstances during COVID-19.We are aware that circumstances in the Philippines have been very hard and despite this Ethel has been professional, punctual and highly productive.We really can’t put into words how important Ethel is and how much she is part of our team.So let’s give it up for Ethel and her remarkable performance.Congratulations on a job well done!Here’s the thing: You can be recognized for your hard work as well.Like Ethel, you need to perform at the top of your game, achieve your planned outcomes, and show your client how valuable you are to their business.Want to be part of a high-performing remote team?Browse our listings and apply now!CategoriesCareer, People, remote workPost navigationRWM Introduces Employee Recognition Initiative7 Habits You Should Learn to be a Healthy Remote Worker
What used to be just a dream for many has become a norm now with millions worldwide shifting to online jobs.The thing is, now that you’re on your own, you are more susceptible to feeling isolated.Not to mention that it’s going to be a challenge to maintain an active lifestyle when your bed keeps calling out to you.These take a huge toll on your work performance and even your personal relationships.The good news is that it’s possible to keep yourself happy, productive and fit even with a remote worm arrangement.You simply need to develop the following habits.1 – Establish a RoutineThe whole point of working from home is not having to stick to a rigid schedule.This also helps you stay organized, thereby reducing the mental strain.Whether you’re more productive in the morning or at night, it’s crucial that you consider meal times and breaks in your timetable.Going on a 15-minute walk everyday already reduces your chances of developing coronary heart disease, diabetes and other obesity-related conditions, for instance.
Bad recruitment habits are our own worst enemy.To avoid wasting your time, effort and resources, here are a few you should avoid when searching for candidates.https://remoteworkmate.com/business/these-habits-are-your-worst-enemy-in-recruitment/
Running a business successfully isn’t just about selling your product or service to increasingly more people.You’ll also need superstar talent who’ll:https://remoteworkmate.com/business/how-to-test-if-you-hired-a-superstar/
Remote Workmate is pleased to introduce the “Thank You, Workmate” initiative, a project to recognise our Workmates’ performance and efforts.We seek to inspire all our hard-working Workmates, especially during these challenging times.https://remoteworkmate.com/news/announcing-the-thank-you-workmate-initiative/
Recruitment is an art that's better off left in the hands of a specialist virtual assistant, but what are the tasks that you can assign to one?
Bookkeeping is a basic process for all companies but it's not easy - especially if you're a small business owner.Here's an overview of its essentials.https://remoteworkmate.com/small-business/here-are-bookkeeping-essentials-that-you-need-to-know/
Finding a remote job that's legitimate and pays well is a challenge in and of itself.We share tips for you to avoid getting scammed during your job search.https://remoteworkmate.com/remote-work/5-tips-on-how-to-find-legit-remote-work-opportunities/
Recruitment can be harder because of conflicting advice found online.To help point you in the right direction, we debunk some of these recruitment myths.https://remoteworkmate.com/client/here-are-7-common-recruitment-myths-debunked/
Going through countless resumes is tedious, especially for small business owners.Here are a few recruitment secrets to help you find the best candidate.https://remoteworkmate.com/business/3-recruiting-secrets-to-help-you-find-the-perfect-candidate/
An applicant tracking system is useful for streamlining your recruitment.What kind of features do you think recruiters want to see in an ATS?
Passive candidate sourcing doesn't have to be hard.Try the strategies outlined here to find and engage with qualified professionals to fill open positions.https://remoteworkmate.com/virtual-assistant/9-proven-strategies-for-sourcing-passive-candidates/
In his TEDx talk, talent acquisition expert John Fleischauer discusses why he believes that resumes are bad for business, and hints as to how we can address ithttps://remoteworkmate.com/business/why-resumes-are-harmful-for-your-business/