As you’re freed from time-consuming tasks like sorting emails and organising files, you can focus more on growing your company that hires virtual assistants.To make recruitment smoother and easier overall, we’ve put together some tips on how to tackle the common challenges of hiring remote assistants.Identifying tasks to outsourceHave you decided on what tasks to delegate?Virtual assistant work is no longer limited to secretarial tasks.This is why it’s important to be specific about a candidate’s responsibilities in case you hire them.If it’s your first time outsourcing, you may be unsure about what to include in the task list.We recommend starting with basic administrative work, such as:Preparing presentation materials.Setting appointments.Handling phone calls.Managing the calendar.Filtering emails.Once you have a better idea about the assistant’s tasks, slowly add more responsibilities or move on to advanced assignments (e.g.This provides greater insight as to who fits the bill better.Establishing a means of communicationThink about how you’ll be communicating with your remote workersCommunication has a major impact on work performance but coordinating a remote IT staffing virtual team can be difficult.Hence, establish a system beforehand by:Making use of chat, instant messaging and other tools.Keeping these channels open and monitored throughout the workday.Scheduling regular meetings or check-ins to establish and strengthen bonds.Ensuring everyone is on the same page, especially regarding company goals.Also, think about how you’ll make the virtual assistant feel comfortable enough so that they’d bring up any issues or provide suggestions without being asked.Tracking employee performance across time zonesMake compromises but still keep trackIt’s easy to set working hours when you’re in the same geographic region.
It’s easy to see why: companies can save on equipment and office space while boosting overall productivity.At the same time, their choice of workers is no longer limited to their geographic location.Managing people is still as complicated as it will ever be, though.Metrics have to be checked, sales goals have to be met, and relationships have to be maintained all the same.The good news is that teamwork can be efficient and thriving despite the distance.Finding ways to overcome the challenges should be a priority for employers.Building trustTrust is critical for a successful remote teamFor any remote team that aims to be successful, belief is an essential building block.Engagement and collaboration naturally occur when employees and managers believe they’re working towards the same goal.This is hard-won in an environment where people don’t know or see each other.Also, consider holding a virtual meeting regularly to ensure expectations are adequately communicated and encourage everyone to share their ideas.Tracking productivityMeasuring the performance of a remote team is hardIt’s simple to measure the performance of employees in sales roles, but what about those in specialist roles?
This time it’s about the top qualities you should look for if you want to hire and work with the best people.Quality #1: LovePat says he looks for someone who loves his company and its vision.With such love, the person’s heart connects with your organisation.If you can hire people based on this kind of love, you don’t need to insist on work ethic because love is an action, and work ethic comes with it.Consider this: Parents provide food for their kids not because they have to, but because they love their children.They also devote time to drop their kids off to school, work hard, and do everything else for love.Pat notes that you can’t force someone to love you, your vision, or your company.During this period, monitor the person’s work, set expectations, and hold them accountable – until you’re gradually letting go and the trust level reaches an all-time high.Likewise, that person working with you will get acquainted with your habits, see how consistent you are, and realise that you’re right to your vision.With a high level of trust, the environment will be much more comfortable to do business.Quality #3: SpeedSpeed is important because you’ll hear people say: “Would you rather have somebody that works very fast but they’re not very efficient?Because startups typically have faster deadlines than a company that’s been around for 50 years.These older companies don’t make decisions quickly, either.
Here are a few suggestions to help you go about it.Organize group chats by departmentIt’s not enough to use a messaging platform to contact remote assistants.Because placing all in one large group chat is utter chaos.to keep conversations relevant and focused.Aside from “official” group chats, you can also create informal channels – like maybe a Funko Pop group, sports chat, or whatever your co-workers enjoy to help develop rapport between them.Use the right toolsThere’s a staggering range of applications that you and your teammates can use to coordinate your virtual remote work.It has a free version for small teams and a paid version (Skype for Business) that supports up to 250 attendees.Hangouts – Google’s Hangouts is an easily accessible and widely integrated video conferencing and messaging platform.Best of all, only the host needs a Zoom account; others can access the conference via their browser.Project managementAsana – Asana is an easy-to-use tool that lets you monitor your work by project, tasks, and subtasks.You can also assign each task to members and indicate deadlines.Trello – Trello is like Asana, except workflows are laid out in boards, and individual tasks are shown as cards that you can drag and drop quickly.
The recruitment process isn’t to be taken lightly, though: adding people to your workforce is more than just selecting from a pool of candidates.Training is also an essential factor to consider.After all, you can’t expect the newbie to know their way around your internal processes on their first day.This means you may have to remove an assignment from your schedule to make room.You may need to move around your prioritiesTake a look at:How you’ve been spending your time.What the most important things are.What can be delegated to someone else for the time being?What’s taking up a lot of your time.What you should be focusing more on.If you find that there’s too much work to do on top of training, consider reconfiguring a few things.Don’t forget to put in breaks to rest and recharge too.Ideally, you should go for a digital calendarUse your calendar for:Scheduling one-on-one meetings with your remote virtual assistant.Outlining what projects to work on and when.Setting a time for you to focus on your work without interruption.This will help ensure you’re spending your time wisely and holding yourself accountable.Plus, it enables you to visualise your workdays to prevent issues of overlapping meetings or lacking flexible time.Check-In RegularlySchedule a regular check-in with your new hire several times a week, if not every day.Doing so will give them room to set long-term goals, ask any questions, provide feedback, and discuss any difficulties encountered.Check-in with the new hire regularlyYou’ll also avoid being interrupted every minute since it will condense their conversations with you into the sessions.
Today, many companies are choosing to search outside their localities for top talent, especially when filling tech-related positions.Not only does this guarantee better results, but also it reduces company costs.This is one of the reasons why the demand for outsourcing remains at an all-time high.You have several options available when outsourcing, two of which are offshore assistants and freelancers.Let’s take a closer look as to whether you should seek a formal collaboration or simply hire individuals.Why Choose Offshore Staffing Firms?Many are cautious about working with offshore staffing providers because of the belief that they’re pricier than direct hires.Scaling is not an issue should you require more members.What Might Put You Off OffshoringVirtual staffing solutions are certainly a little pricier since you also have to cover management fees.Like with staffing providers, there are instances when they’re the better choice when you need something done for you.Reason #1: Cut labour costsThese platforms charge a percentage of the total amount you pay your freelancer, and this is typically cheaper than an offshoring firm’s management fees.It’s entirely possible to hire an excellent remote worker within 72 hours of posting a job.
The same applies even when most of your team is working remotely.If you’re looking to add more to your virtual workforce, you must prioritise candidates who will fit within the existing workplace culture.People who are a mismatch are often quick to leave, which will cost you dearly—up to half of the person’s annual salary.Neglecting culture fit when recruiting can also result in tensions within the team.Likewise, a controlling leader will have a hard time managing those who are used to having a say.As teamwork falters, so will productivity and profit – and that’s bad for your bottom line.Keeping the employee turnover rate low is as simple as assessing culture fit when hiring.This showcases the person’s understanding of the position and whether they’re a good cultural fit for your organisation.SJTs are usually given before the interview stage as they enable recruitment staff to determine who demonstrates a suitable attitude and keen judgment.You can begin with specific questions about themselves, such as “What values do you place high importance on?” or “Tell me about your worst personality trait.”You can then move on to more culture-specific questions, including:“Tell us about the work environment in which you perform best.”“What management style motivates you to give your best at work?”“How would past coworkers describe your work ethics?”If you want, you can ask off-the-wall questions on unexpected topics like when they usually engage in their hobbies as well.Using Pre-Employment Assessment ToolsIf you want to make assessing cultural fit as objective as possible, it is a good idea to use a standardised method.There are numerous tools available online, but try to focus on those that have features you can customise to match your company.Some tools come with a culture fit module that compares an applicant’s preferences with the actual culture in your organisation.
All of this is done to not be left behind by the trends and to appeal to different generations.Presently, digital tools are used in every aspect of a business—from management to production.This shift is felt across industries and has:Changed customer service;Boosted competency, and;Pushed global expansion.It would be a massive mistake for small-to-medium enterprises to ignore digital technology.What Kind of Changes Are We Seeing?Faster ServiceMany of the conveniences we enjoy today are due to advances in tech.These include but are not limited to quick and easy flight bookings, bills payment and online shopping.The pace and speed we expect have never been as high as they are now, but they’re not going to stop there.Smarter PaymentsWith the introduction of mobile credit card readers, gardeners, plumbers, dog washers and other mobile small businesses are now able to collect payments on site.Banking apps also help in dealing with customers and suppliers, allowing for immediate money transfers.Higher ExpectationsItems that generally take time to prepare, such as a custom wedding cake, are a norm for customers to order today.Facebook marketing and influencers didn’t exist in the past, but they’re everywhere these days and bring in more clients than a billboard ever could.Closer Customer RelationsTechnology has enabled SMEs to offer 24-hour customer service and open online stores.
However, unless you’re a digital marketing specialist by trade, you still need to learn the complexities of putting together a marketing strategy (possibly from scratch).And it’s not like you don’t have other responsibilities; you have a company to run!The good news is that with Remote Workmate, you can easily hire a virtual assistant to take care of anything related to marketing for you.They’re capable of handling a wide range of tasks including but not limited to:to take care of anything related to marketing for you.IT staffing in the Philippines is capable of handling a wide range of tasks including but not limited to:#1 Managing social media accountsThis covers updating business information, scheduling posts using tools, replying to messages and comments, engaging with prospects and clients, promoting products and services, and composing posts for each platform.#2 Overseeing your blogFrom researching topics and resources to update existing posts, marketing virtual assistants in the Philippines can oversee the daily management of your blog.They’ll determine if you should focus on website content for this month or delve into guest blogging.In some cases, you’ll need articles for submission to industry magazines and case studies too which are time-consuming to produce.#5 Running a search engine optimisation campaignA digital marketing virtual assistant will prove invaluable to your VA in Philippines team as they determine how to go about keyword research, landing pages, in-depth competitor analysis, link-building campaigns, Google Analytics reports, and webmaster submissions.#6 Prospecting leadsWhen you need a list of qualified leads, a virtual assistant can put together one for you.
You’ll lose prospects showing interest in your business while disappointing existing clients who were expecting excellent service.Implementing a chatbot or hiring a virtual assistant can address this issue, but if not done correctly, it’ll just frustrate visitors with how you’re interacting with them.Let’s talk about the perks of virtual assistants and chatbots below.Why Choose Virtual Assistants?They can handle technical issuesA human agent doesn’t rely solely on a database for answers.They are capable of providing their undivided attention along with secure processing.They can manage product damagesIf you run an e-commerce site, you’ll need a virtual assistant to go through tickets for product returns.They’ll check the scale of the reported damage or defect and determine if a refund should be issued or not.Plus, offshore virtual assistant services can document various problems, analyse recurring complaints and offer suggestions on suppliers or partners.You may also ask for their input on products to remove or replace as well as any trends for different seasons.They can deal with upset customersOnly human staff can effectively detect emotions expressed in chat conversations, be it happiness, anger or frustration.Also, they can de-escalate a situation by sympathising with the customer and providing an actionable solution to the problem.As angry clients are turned into loyal ones, there are fewer chances of your business getting a negative review.
Payroll is about the periodic processing of sick leaves, holiday credits, late deductions, commissions, overtime pay, retirement program contributions and more.One tiny mistake can lead to unhappy employees.Payroll tax laws are also a concern as rules vary.International organisations, foreign branches, subsidiary companies and start-ups have different tax considerations but have to be followed carefully.Failure to comply leads to expensive penalties that any entrepreneur would rather avoid.Here is a straightforward solution to minimise errors and ensure compliance: outsourcing your payroll to remote assistants.Accountant salaries are already costly, but then there are printers, software and office space to think about too.They keep data in multiple servers and have backup copies for emergencies.It saves timeTraining employees how to use your payroll software takes time.
Sadly, this is also becoming an issue in employment, where clients experience having a virtual assistant suddenly cut off communication and stop reporting to work.If a remote worker ghosts you, you’ll have no choice but to repeat the costly process of recruiting and training another, so there’ll be someone to take over their responsibilities.Tasks are put on hold and customers are often left waiting, and this negatively impacts your reputation.The situation is especially frustrating when the role is difficult to fill or involves managing a team of offshore virtual assistant services.If you can’t reach them, send an email or voice message to check on them.Be sure to remind your virtual assistants in the Philippines about company guidelines on absences without leave to keep them from feigning ignorance, and tell them that you’ll take further action if there’s no reply.Schedule a disciplinary meetingIn a remote work setting, this will be a video call with the human resource manager, if you have one.If you’ve informed your VA that failing to attend could result in their removal, you can follow through the termination process.You can do the same for a part-time virtual assistant Philippines who has yet to complete their training.
Eventually, you’ll start to experience physical and mental exhaustion, which will affect your work and professional relationships.Before things escalate and you question your decision to become an entrepreneur, know that there’s a more effective way to handle the situation: hire a virtual assistant to help with administrative tasks.You can rest assured they’ll include all the updated and related data in the proposal.Online ResearchApart from market research, a VA can also help in performing all manner of time-consuming research online so you can receive accurate and timely information on specific events, products and topics relevant to your business.Digital MarketingThis entails attracting high-quality leads, getting in touch with said leads, and turning them into paying customers.Checking that your passport and visa are in place can be the responsibility of your admin assistant too.Invitation SendingWith a remote virtual assistant, you’ll rest assured that all-important individuals get an invitation to the event you’re planning.These may include affiliates, customers and the media to cover the development and spread the word.Cloud Storage OrganisationIf you’re using cloud services like Dropbox and Google Drive, you’ll need assistance in checking that you have enough storage space for additional data and that existing files are in their correct locations.Subscriptions are paid on time too, so there’s no interruption of services.File ManagementAn administrative virtual assistant helps in converting, splitting and merging PDF files.A VA can transcribe the audio themselves or delegate it to the appropriate person so it can be published on time.Minutes TakingWhat this means is that your VA can take note of what has been discussed during a meeting and follow-up on matters that require resolution.
These are especially obvious with back-office operations, such as human VA in the Philippines resources services and data management.However, it’s important to note that remote virtual assistant companies must always take a structured approach to back-office outsourcing.This is because part-time virtual assistant in the Philippines end up having to ask about their responsibilities and seek confirmation about their output always.Rather than make life more convenient, it will only add to your daily duties.By knowing which tasks are better done in-house or outsourced, you’ll be able to focus on growing your company than monitoring offshore assistant workers.Here are examples of back-office processes you should be outsourcing right now:Customer ServiceEvery growing business will see an increasing number of customer feedback, complaints and queries.There comes the point when attending to these concerns and answering calls alone will take up a massive chunk of your time.For you and your remote IT staffing team to focus on activities that drive revenue or scale your business, it’s best to outsource this task instead.There is a good reason why large organisations such as JPMorgan Chase & Co. and Amazon have long decided to outsource this aspect of their operations.Technical SupportFor an IT staffing Philippines company to boost customer retention, strong post-sales and technical support are necessary.Tech issues need to be addressed by professionals who have sound expertise in hardware maintenance, software management and similar areas.An outsourced technical virtual assistant can update the rest of your staff on the latest trends and tools.
Having a lot of remote IT staffing applicants sounds like a good thing until you have to check all their resumes and portfolios.You end up wasting significant resources just to find the few who are worth considering.Also, spending too much time on screening may cause quality VA in Philippines candidates to change their minds eventually.To prevent these issues from happening, you must take steps to optimise your recruitment process early on.This will also give remote it staffing applicants an idea as to their workload or your expectations if they get hired.Ask questions through the listingIf you’re posting the virtual assistant recruitment job vacancy through your website, it’s a simple matter to list down items you want to be answered in the cover letter.Leave the essay type questions for when the applicant has passed the first stage of the hiring process.Give additional instructions to followIn addition to yes-no questions, you can ask aspiring offshore assistant individuals to develop a set of guidelines to qualify as an overseas virtual assistant services applicant.You might want them to include a particular word or phrase in their cover letter or as the subject of their email to you.You can also request materials such as writing samples or certificates of employment.
A job description is a written summary of the tasks, responsibilities and qualifications required for a specific position and the qualities of the ideal candidate to fill this role.You can always go online and use an existing job description from a random website, or you can perform an in-depth analysis to identify what your business needs precisely for a role.The problem with the copy-paste approach is that not all job functions are the same for every company, as each has unique needs (e.g.Glassdoor, Indeed) where you input your desired job title, see what comes up, and learn about the functions of similar or related roles.Step #2: Identify the role’s objectivesNext, you need to brainstorm and establish the basics of each job you need to be filled by asking yourselves the following critical questions for each role:What is the purpose of the character?What are the role’s deliverables?What are its key performance indicators (KPIs)?Case in point: Here are some sample answers for a hypothetical “Digital Marketing Specialist”:Purpose of the role: To lead the company’s digital marketing campaigns, broaden its online reach, develop its brand, and boost its conversion rates on all its online platforms.Deliverables:Increased leads and sales.Improved conversion rates.Reduced cost of acquiring new customers.Increased organic traffic for the company website.Reduced bounce rate for the company’s website.Increased following and engagement in social media.KPIs:Brand awarenessBrand mentionsMedia mentionsExternal linksReferral trafficBranded searchesWebsite performanceUnique visitor trafficBounce rateDirect trafficTime on siteOrganic trafficPages per sessionSearch rankingsLead metricsConversion rate (by website source)Click-through rateVisit-to-lead/visit-to-signup rateReturn on investmentRemember: Make sure that the deliverables and KPIs are quantifiable.website, blog posts, marketing collateral, videos) used for digital marketing campaigns.Establish our web presence on various social media channels through shareable content to boost brand awareness.Engage with our audience on social media to grow our online following and enhance our reputation.Liaise with Marketing, Sales and Product Development teams to ensure brand consistency in digital media campaigns.Suggest and implement digital marketing methods to increase profitability.Monitor the company website’s performance and make the necessary adjustments on digital media campaigns.Monitor ROI and KPIs to determine the effectivity of individual projects.Communicate with the Director and stakeholders regularly to keep them up to speed of digital marketing efforts.Tip: You can look for sample task lists online and use it as a starting point to create your own.But take note that you’ll still need to customise your roster to fit your objectives for the role.Step #4: Determine the tools and processesNow that you have a list of the role’s tasks and responsibilities, you can name the applications, systems and processes required to complete them.As per the “Digital Marketing Specialist” example from previous steps, here is a sample overview of a hypothetical role’s processes, applications and systems:ProcessesLead generation and managementCapture qualified leads through content (e.g.personalised email campaigns).Move leads to the CRM via marketing automation, then assign them to sales representatives.Use analytics tools to optimise every step in the process and improve results.Social media marketingCreate, curate and share engaging content to drive traffic to the company website and give value to followers.Converse with followers (e.g.Consider this: your preferred skills can also be gained via training or learning on the job.The experience you require should be reasonable.
At least, that’s what Jason Whaling, owner of The Aspiring Entrepreneur Blog, believes.Jason laid out a few highly practical steps on how to go about it:Step #1: What Should You Outsource First?As an entrepreneur, you should remember that you wear many different hats.Note, however, that you don’t have to wear all these hats right now.You either hire:Someone wholly new and needs training (which is cheaper).Someone who’s already an expert (the more expensive option).Step #3: Post Your JobNext, you put up a job posting saying you’re looking for a virtual assistant (or VA) who is “a utility player” or something to the effect of “you’re going to be doing a lot of different things”.Why?Because in that $10-block of tasks, you’ll probably have a lot of different types you need to be done.You’ll need someone willing to learn how to do multiple different responsibilities.Your objective here is to get all these tasks off your plate so that you can focus on more pressing priorities.Important – See to it that you include the following details in your job posting:You’re looking for someone on a trial basis and will eventually join you full-time.A list of the various tasks that the VA will be doing.Jason suggests that the job be at least six months to a year in length.Otherwise, you’ll just waste your time.Step #4: Develop Your Freelancer BenchThis step lets you build a team without going through the whole process every time you need to outsource tasks.
To help you better understand how it’s like teaming up with part-time virtual assistant in the Philippines, here is an overview of their most common workplace values.Note: this isn’t a guarantee that you hire staff in the Philippines VA will necessarily behave as such.Relationship-orientedIn contrast to the West’s results-oriented focus to work, Filipinos remote IT staffing place a high value on maintaining harmonious interpersonal relations.Here are a couple of key features to note:Pakikisama – Refers to the underlying tendency of Filipinos to go along with what others want to preserve camaraderie.This is why Filipinos are naturally friendly and helpful; and why some small talk typically precedes their meetings before getting into the schedule.Utang na loob – When translated, the term means “debt of gratitude”.To Filipinos, it’s a profoundly personal obligation to repay someone who did them a favour – with interest over a long period.DiscretionFilipinos, offshore assistant, communicate indirectly and express their opinions discreetly.As a result, they may be reluctant to ask questions and react negatively to being reprimanded in front of their it staffing Philippines co-workers.Go-betweens – Due to their discretion, some Filipinos tend to use go-betweens to discuss sensitive issues.For instance, instead of directly asking for a pay increase, they may instead ask their supervisor to intervene.HierarchyThe VA in the Philippines business culture is hierarchical.
Accounting and bookkeeping functions play a crucial role in the success of any business.This eventually leads to faulty tax computations resulting in costly penalties.Plus, it’s hard to know the actual status of the business when financial records aren’t kept updated.So you keep making risky investments that further deplete your accounts and affect your business credit score.When you’re struggling to focus on your finance-related tasks, outsource to a virtual accounting assistant instead.They show which areas of the business have the highest returns so you can make informed decisions.They can suggest efficient methods for computing remote IT staffing employee salaries, calculating project expenditures and more.Building up and updating databasesWhen your business is using a payroll or accounting software, but you don’t know how to use it or fill up the database, the accounting VA in the Philippines will handle that.They will see to it that all necessary data will be added to the system and have the information organised adequately.Drawing up quarterly and yearly estimatesThese periodic reports tell you if the business has enough working capital to keep running and discuss how to address any shortage.
Fortunately, career strategist Linda Raynier has shared what we need to do to proactively find fantastic job candidates to join your company.Here’s a quick rundown of the steps involved.Step 1: Be clear on what you’re looking for in a candidateLinda says:“You need to have a clear image in your head of the exact type of person who on a technical and personality perspective will fit in your company.”Create a visual of this person and what they look like in your mind.You might get someone who’s even better.Step 2: Query the job title into LinkedIn and filter the resultsThis tip may sound basic, but you don’t want to go down the list one by one.You want to be able to filter the results using different parameters available in LinkedIn, including:Location.Industry.The type of company they’re currently working at.Step 3: When viewing profiles, look for the right thingsThe first things you want to look for are the following:How long they’ve been working at their current company?Where were they working before?The answer to these questions tell you a couple of things:How many years of experience the person has related to the job you’re hiring for.The quality of the work experience they have.If they only just started at their current employer, they’re likely not that interested in looking for a new job, mainly because they already have a new job.If they’re working for companies and industries outside of what you’re looking for, then they might not be a proper match.Next, consider the location.For many of these top candidates, they’re not just thinking about the job itself and the company.Naturally, convenience is an essential factor for them as well.If your open role is halfway across town and will add another 30 minutes or an hour to their commute, they may not be as willing to consider the position.Step 4: LinkedIn message, email and call themIf you want to get great job candidates, you have to do more than merely connecting with them on LinkedIn and sending them a message.If they’re that good, they’re probably getting messages from many recruiters.
Remote teams do offer unique benefits to their employers and contribute towards overall productivity and success.One major downside, however, is that online communication is particularly susceptible to misinterpretation.Web chats and emails tend to miss context clues which guide readers on the structure and meaning of a new word as well as how it can be used.Some companies also fail to maximise technologies like video conferencing or voice calls to promote more regular conversations.Collaboration and mutual trust will start feeling far-fetched, and there’ll be much back and forth between senders and recipients.You might also have a hard time seeing if your virtual assistants are overworked or underutilised.If worse comes to worst, your bottom line may take a hit.If you’re wondering how you can address these issues as someone in a position of authority, you must first identify the common scenarios so you can know how to avoid or resolve them.Scenario #1: Information getting overlookedChat groups and video calls are just two of the many ways clients and virtual assistants stay in touch.Since instructions and information are sent electronically, it’s necessary to condense the information.In case of those fails, prepare a contingency plan such as a membership at a nearby co-working space.Scenario #3: Workers hesitant to collaborateThe lack of communication can make online professionals feel isolated, disengaged, and lonely.
It’s a pretty compelling concept, especially when you see how much employing one cost.Do you need to spend more time with family, or to get quality rest?If the business is a sideline to supplement your regular income, then that’s however many hours you have to spare for work outside of your regular job.Do You Need to Hire a Virtual Assistant?She’s also an author, speaker and CEO, so she’s likely busy at any given time, and at one point probably needed her own VA badly.When Kim shared the signs that a VA is the logical next step for one’s business, we took notes.Here’s what Anton had to say about when you should hire one:I am firmly of the view that you should start outsourcing and hiring virtual assistants as early as you can with the smallest and most repetitive tasks first, or, the tasks that you absolutely can’t possibly do yourself.Get your toes wet early so that you know what to expect when it comes time to exploring more complex or longer lasting arrangements.But there’s a caveat.Don’t put it on your credit card so that you can pay it off once you make sales.
A job interview helps you narrow your list of candidates and pinpoint the best person to hire for each vacancy.You may miss how their feet keep on fidgeting, for instance, since all you can see is their face or upper body.Or, you may overlook how they take so long to respond to your questions as they excuse the delays as a problem with the connection.Either or all of these may signify issues that you’ll suffer through if you choose them mistakenly.To know how to conduct a job interview that’s both comprehensive and effective, consider the tips we share below for guidance:Agree on a scheduleUnlike with a traditional meeting where you wait for the person to show up at your office, you’ll have to make arrangements with the candidate through email.Just know that most remote workers are in a different time zone so you’ll have to double-check if they’re awake or online on the day and time you prefer.You might require a web camera with high resolution; Zoom or Skype (or any other video chat software) already installed; a neat and clean background; and a well-lit space.Understand that your interviewee may need some time to get all these ready; hence, tell them of the specifics as early as you can.Understand the positionIdentify the responsibilities and duties of the job they’re applying for, as well as the abilities, skills and knowledge needed to perform them.When you’re aware of the selection criteria, you can prepare objective questions that will thoroughly evaluate the remote virtual assistant candidate’s suitability for the work and their potential to succeed.Organise your questionsIf you have the list of attributes that you’re looking for in an offshore assistant employee as suggested above, you must next prepare what you’ll be asking them during the interview.Make sure that these questions are open-ended so you can dig for more details with ease.This will help the applicant relax and encourage them to talk more naturally.Make eye contact even if it’s through video and find a shared topic to break the ice.
Dan believes that if you play your cards right, you can have a team you’re proud of, who bring you more ideas about solutions to problems you didn’t even know existed.
To help you build such a high-performing team, Dan shares his thoughts on the different characteristics he looks for when hiring.
You need that desire for excellence because it’s not something you can coach.
Bias for solution
To find out if a person is predisposed to coming up with solutions, see how they react when presented with a problem.
Having your team openly sharing relevant information will help you know if they’re over their limit.
Your startup has a mission – to deliver for your customers.
Enter Marie Forleo, a life coach, author and motivational speaker.
In one of her videos, Marie shares several useful tips on how control freaks can delegate.
Marie’s tips are as follows:
Tip #1: List everything you do
Write down all the tasks you need to do to keep your business afloat.
Marie didn’t mention this in the video but having a to-do list helps you:
Organise your tasks
Prioritise tasks effectively.
Feel productive, especially when you cross off a finished task.
When Marie hired her first VA, she entrusted the following tasks:
Work with calendars
Handle client intake forms
Tip #3: Create instructions for each task
Ring Binder with inscription Procedures on Background of Working Table with Office Supplies, Glasses, Reports.
Finding the right remote worker to fill in a vacancy requires time, effort and money.Hence, you’re expending double, if not more, of what’s necessary for hiring.Just because someone has an impressive resume or performs well during video calls with the HR, it doesn’t always mean that they’re the perfect fit for the role either.There may be underlying issues, such as refusing to comply with authority or making exaggerated claims about their skills.These are things that you can glean during the job interview if you were know-how.In this article, Remote Workmate aims to provide insight on how you can best evaluate candidates after the HR screening interview.We hope the tips below help you speed up your hiring process while reducing the costs involved.Assess their body languageA video call is a must when interviewing candidates online, as you can’t meet them in person.Before and perhaps even after the job interview, your interactions with the candidates will be minimal so you’ll have to evaluate their communication skills on that single interview.Note their initial impression, especially their tone of voice.
Hiring a virtual assistant – which is an independent contractor who works remotely – can help you tremendously in your business, even if it’s brand new.
On being more efficient
But before you hire a VA, you have to buy into the concept of working smarter, not harder.
You must believe your time is valuable.
Jerry shares that he started achieving success when he adopted a new mindset on time, work and money.
Changing how you value your time
Jerry says he instead focuses on a “The less I work, the more I make” mindset.
Jerry says he employs VAs in all his businesses and shares a few tips on how to hire and manage them successfully.
No matter what industry your business might be in, hiring the right employees is essential if you want your operations to run as smoothly as possible.Most candidates typically prefer to work for larger companies because of the more attractive benefits and deeper pockets.Plus, there’s the belief that big names look better on resumes.This leaves SMEs such as yours with limited options, especially when filling in technical positions.You won’t be able to ask for a higher rate either as the quality of the work might not be as impressive as others.Rest assured, there is a way for you to attract and retain talents even when you can’t afford expensive perks.Have a look at the tips we’ve shared below.Begin hiring as early as possibleDo you want to recruit people who are fresh out of college and are looking to make a mark in the world?Email them at least three months before the school year ends to talk with career counsellors and students regarding remote arrangements.Incorporate wellness in your cultureAccording to many candidates, a job becomes more appealing when it includes a health and fitness program.This is because employees are likely to look for other positions or be absent from work when they’re stressed or feel they aren’t cared for.Flexible schedules help improve work-life balance and are easy to implement for virtual assistants in different time zones.Have a strong social media presenceTo effectively reach beyond your geographical location, learn to utilise social media to inform job hunters about your company and the vacancy.
Matt Blumberg is a known pioneer in technology-enabled business solutions.
Thus, it’s no surprise when Matt opens with: “The people in your business are everything” when speaking about recruiting and hiring talent.
“You’re not just going to be filling an existing job but creating a new one.
That last leg – the onboarding piece – becomes particularly important to ensure the new hire sticks.”
A biology metaphor for hiring
Matt likens hiring to living organisms:
Early on in an organism’s life, it’s a single cell and it does everything.
Early on in a company’s life, you want a bunch of people who are jack of all trades, who can be good at lots of things.
Common hiring trap
Matt notes that one of the traps that a lot of entrepreneurs fall into is believing that every employee can scale with the business and grow into a more specialised role over time.
It also enables you to focus on core business activities instead of non-value repetitive tasks.However, the real challenge is in determining what and how to delegate.Because getting it wrong can result in wasted time, effort and resources.Giving instructions to a remote worker might be harder than it seems though.This leads to tasks left incomplete or outright botched.Worse still, your clients won’t be happy with the quality of the work, and you’ll be suffering losses where you should be gaining profits.This post will help you successfully delegate tasks and harness the full potential of the VA you have hired.After you’ve written down the instructions for a task, read them out loud to yourself.See to it that the VA will understand even if they skim through the instructions the first time.There’s no need to use flowery words even if you’re planning to send instructions through email.You can see which emails have been replied to as well.Categorise according to what must be prioritised over others.