As enterprises take a step forward towards embracing agile transformation, the lack of agile upstream skills often creates roadblocks.SAFe, acronym for Scaled Agile Framework, offers the required flexibility and practices to eliminate the loopholes in large-scale, complicated software development projects.According to the 14th State of Agile Report, 35% of the respondents (over 40,000) continue to use SAFe, making it the most popular scaling method for software development.Here we will discuss the ins and outs of SAFe to help you understand the concept thoroughly.What is Scaled Agile Framework (SAFe)?Scaled Agile Framework was introduced in 2011, and since then has been the most popular software development framework across large scale organizations.SAFe lets organizations embrace disruptive innovation by guiding the way to successful execution in a quick and organized manner.The business results of adopting Scaled Agile Framework for enterprises include:The Three Building Blocks of SAFeSAFe takes inspiration from Agile development practices, lean product development, and systems thinking.Agile DevelopmentThe four values and twelve principles of the Agile Manifesto have served as a guide for software developers for a long time now.The origins of Lean Product Development are Total Quality Management and the Toyota Production System.The essence of Lean Product development:The continuous evaluation of existing processes to eliminate waste and delays.— Taiichi OhnoThe principles of Lean Product Development include:Understand the product development process from ideation to launchRespect for people that work for the product and the culture they work inMaintain a cadence of the underlying steps of product developmentBuild and release an MVP for receiving faster feedback to eliminate waste and offer valueFollow the principles of Kaizen, a culture of continuous improvementTake the front seat and follow lean-agile leadership to ensure quality and quick deliverySAFe extracts the lean mindset to eliminate waste while focusing on quick and quality delivery by following all the principles mentioned above.What are the Four Levels of Scaled Agile Framework?There are four levels, or let’s say configurations of SAFe, i.e., essential SAFe, Large Solution SAFe, Portfolio SAFe, and Full SAFe.Essential SAFeThis is the basic-level configuration of the Scaled Agile Framework and provides limited elements that offer most of the benefits.
Find a niche that suits your firm’s style.Focusing on a smaller range can help you jump-start the business.Finalize Your eCommerce Business PlanResources are limited in the beginning; therefore, you must construct a business plan where you invest them in the areas where you are likely to make the most profit.This is the key to steady growth.But you should also plan for any black swan events.Sometimes unpredictable events that completely sway the market show up out of nowhere.The website must focus on being user friendly so that shoppers enjoy it and can easily navigate to their required pages.Almost half of the respondents in the Net Solutions’ eCommerce Industry Report reveal that streamlining the checkout process is one of the biggest drivers of online sales.Even if your company does offer a wide range of features, you should refrain from using a cluttered window.
This helps in expanding the business reach and strengthening customer engagement.However, the success of a mobile app significantly depends on the mobile app developer.The company offers the best mobile app services – consultation, iOS, and Android app development, UI/UX design, and maintenance – that can take things to the next level.Get the Right User ExperienceDesign plays a vital role in mobile app development; after all, every brand wants its app to have superior features.So, here are the following considerations that will help you choose the right one for your business.The Best-fit ExperienceYou must be sure that your prospective mobile app vendor has the right experience with a strong business portfolio.Moreover, check on their previous clientele, as their feedback could be beneficial.App Development ProcessA successful mobile app is a result of an excellent mobile app development strategy.The right mobile app developer should be prepared to:Identify the issue that the app will solveCheck on platforms and devices/tools to assistMaintain UI/UX of the applicationChalk out methods to develop a native or hybrid appConvert your ideas into a prototypeIncorporate appropriate analyticsBeta test the app to know the persona and evaluate the user experienceEnsure integrity while deploying the appCapture metrics to understand user behaviorMake sure that they have documents that list out the process of end-to-end submission and well as quality control.Whether it’s an Android app development or an iOS app or both, your development partner must possess expertise in it to deliver the right product.Make sure your prospective app development company uses the most well-suited app development framework in the case of both native and hybrid apps.They must also be clear about the fact that the programming code developed by developers for a project should belong to the client.To ensure proprietary rights of the mobile app and its coding, ask the vendor to sign a copyright agreement stating that you own the mobile app completely, including, design, source code, and all of the contents.App TestingOnce the mobile app development process is complete, make sure they perform app testing to check the quality of the product.
Everyone’s feeling uneasy about spending money these days, buying only on a need-only basis, all thanks to the COVID19 pandemic we’re all up against.
A hefty 43% of consumers are delaying their plans to spend money.
With #StayHome and #WFH officially becoming the two major campaigns of the life-in-times-of-COVID-19, consumers are expected to spend more on items that will help them survive this pandemic.
This is happening in brick-and-mortar stores, and not something digital commerce businesses should be too worried about.
Unless they have physical stores under their brand — similar to Amazon and Walmart.
Regardless of gender, sales of groceries, personal care products, and household items are on the rise.
“Customers are no longer buying products and services– they are buying experiences delivered via the products and services.”— Gregory YankelovichIn today’s highly competitive digital landscape, there is no room for anything less than a seamless experience for your product or service.But the major causes of the downfall are controllable strategy mistakes.It is essential to have a clear understanding of your intended demographic and design your product around their demand.“The main reason why products fail is because they don’t meet customers’ needs in a way that is better than other alternatives.”– Dan OlsenTarget audiences must be defined during the initial stages of the planning process.This helps keep your staff coordinated with you and each other.For this, you need to keep up to date with the market trends and have credible prediction algorithms.It is important to figure out the priorities of the target customers to understand where to invest your valuable resources.No Place of Cross-Functional Team of StakeholdersThe stakeholders of your company are anyone that is integral for its upkeep.
Otherwise, long-term success can be jeopardized and expensive.That is the reason why choosing the right type of dashboard can bring enduring and financially profitable results.Here are the three types of dashboards:Operational DashboardThe operational dashboard helps users in carrying out actions.It tracks performance in relation to your KPIs, to better align actions with strategy.As a result, a strategic dashboard tends to summarize performance over set time frames: month, quarter, or year.Principles of Dashboard DesignDesigning a good dashboard can be a challenge for designers.Here are a few principals that designers can follow to create useful, usable, and delightful dashboards.1.Decisions like what kind of data to choose and how to present it should be grounded in a precise knowledge of user needs and context.Including irrelevant metrics, can make the dashboard look cluttered, and the user can quickly lose interest.To determine which metrics earn a spot on your dashboard, consider how much detail does the user need.Telling a storyDashboards should provide a snapshot of what is going on and prioritize the information for what the users really need to see.
Positive customer experiences have the power to not only make your customers happy but also turn them into free promoters of your business.Loyal customers are five times more likely to purchase again and four times more likely to refer a friend to the company.So, what does it take to deliver personalized and friction-less customer experience?It wasn’t too long ago that having a good quality product or service was enough to retain and attract customers.But, that’s not the case anymore since businesses have to manage interactions across various channels.Customers are more informed than ever and expect their interactions to be highly engaging and personal.Fortunately, with the aid of a customer relationship management (CRM) system, you can supercharge the way you deliver customer experience.Businesses primarily use CRM with the intent of streamlining their sales processes and collecting customer information, which can help them increase revenue along the line.However, modern CRMs can do this and much more.4 Ways a CRM Can Improve Customer ExperienceToday customers are more aware than ever.They have access to information at the palm of their hand and use multiple suggestions and reviews before buying any product.86% of people hesitate to do business with a company if it has negative online reviews.On the other hand, marketers bombard them with all sorts of messages and offers.A simple example of personalized communication is the “Hello, John” email that you receive probably very frequently in your Inbox from the various websites you have subscribed to.CRM systems are inherently designed to collect and organize a wide range of information about your customers and how they interact with your business – including activities, conversations, and purchases.In a post GDPR world, CRM lets you segment the users and address the right audience with company news, offers, sales campaigns, or other initiatives tailored to their needs.Offer Relevant ContentAs per Mckinsey’s report, 35% of Amazon’s revenue is generated by personalized content recommendations.Not just Amazon, but other popular eCommerce stores are also using data from CRM to curate suggestions that are precisely tailored based on the user’s past activities and behavior.It doesn’t take long for customers to disengage if the content, offers, or ads have nothing to do with their interests.One of the simplest forms of product recommendation using CRM data is showcasing the best sellers within the category that the customer is browsing.Offer Better Customer ServiceA unique part of delivering customer experience nowadays is offering help and support to your customers whenever and wherever they need it.