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Bhupendra Choudhary
Bhupendra Choudhary is Business Head of FieldCircle - a leading field service management software company.
Followers 18 Following 8
Bhupendra Choudhary 2021-04-08
img

As a maintenance service provider, if continuous improvement in maintenance processes is your focus then you must learn about lean management.

Lean management aims at improving the processes by identifying unnecessary tasks, streamlining workflows, reducing wait times, improving quality and customer satisfaction.

So how a maintenance service provider can incorporate the lean management approach into his operational processes.

Some of such processes are job scheduling, route planning, standard communication like informing about schedules sharing client details, data sharing, field data recording, self-services, etc.

When handle manually, these processes take a major dig into the productivity of the field technicians.

For instance, consider the process of matching the work and technicians.

collect
0
Bhupendra Choudhary 2020-10-13
img

Whether you are a painting service provider or an event or PR project manager, who deals with painting vendors, you will agree that managing gigantic painting projects often drain the bottom line.

Managing painting operations is difficult, especially, if you don’t have the assistance of new-age technologies like a painter contractors app.The involvement of cross-functional teams and outside vendors enhances the complexity of team coordination and time management.

Besides, the lack of field job transparency leads to unwanted misconceptions and blame culture.

Some of the other key challenges faced by painting operation managers are listed below:Scheduling errors: As a painting project comprises a series of tasks that are to be performed by different teams, so lack of proper scheduling of the worker order, leads to unproductivity and unnecessary delay in the work.Contractors or vendors management: In any project, where multiple vendors are involved, pitfalls in coordination is not a rare thing.

It is a common scenario wherein one party claims a thing, while another party denies to acknowledge it, which eventually leads to a blame-game within the parties.The gap of expectation vs reality: The operational manager gives his instruction, regularly coordinates with the vendors, and as per the schedule-timeline visits the site with an expectation, only to see a huge gap between his expectation and reality, for instance, the project is not in coherence with the timeline, or the outcome of the project is not up to the mark.Ad-hoc or unannounced changes in the fieldwork: Despite the best of planning, something always takes the wrong turn.

So and so resource didn’t show up for work, the inventory stock is consumed, the addition of a new area that needs to be painted, likewise many announced or ad-hoc changes can interfere with a plan, which leads to delay in project completion.Fake or inflated invoices: Many operational managers have even reported that they have become victims of fake and inflated invoices, and have faced financial losses out of it.Combating Painting Operation challenges with painting contractor softwareTechnology can resolve painting operation challenges.

collect
0
Bhupendra Choudhary 2020-03-20
img

MR Reporting Software: Role In Accelerating the SalesStreamlined ProcessesWhen keeping streamlining at the centre, the unnecessary steps are removed thus contributing towards less time consumption (when field professionals are performing on field) and contributing towards process efficiency.

Now that technicians have streamlined ways to gather data and analyze the same, the processes now are very much refined along with the performance efficiency that increases greatly.

It contributes towards a good amount of data available with pharma companies to get better insight of the deliveries made and demands generated.

The data generated can be analyzed for streamlining other procedures other than sales, which could help in providing more satisfactory jobs to the end clients.

Statistics related to customer behavior is very much crucial in bringing down the customer attrition rate.

This information can best be utilized to make informed decisions, which can further help to optimize the performance of the team.Better On-field Scheduling Sales forms the most important part of the entire pharmacy sector and contributes majorly on part of profit earned from on-field.

collect
0
Bhupendra Choudhary 2021-03-22
img

And if you are about to set up a field service business and browsing to understand what are the key areas that you must not miss, then 'scheduling and dispatching' is one key aspect that is of extreme importance.Inaccuracy in scheduling and dispatching can cause big issues:In field services, scheduling the jobs or work orders among the technicians or field representatives is like the first crucial step that ensures the efficiency of the service.

Poorly made schedules can cause issues like duplicate schedules or overlapped schedules that waste the time of the technicians and leads to revenue leaks.

The service manager requires committing a service time to his clients, and these commitments are made based on the availability of the schedule slots.

This offends the clients and also tarnishes the company’s brand reputation.How scheduling conflicts can be fixed?Making field job schedules is not a random job, because that way there will always be scheduling conflicts.

Schedules need to be calculative, which requires assessing too many aspects.

Thus, the best way to manage the field workforce schedules is to use automation facilitated by field service scheduling software.

collect
0
Bhupendra Choudhary 2020-10-13
img

Thus, you have a very limited scope to compromise on these two aspects.

However, meeting all these expectations raises the bar of service operational cost, which leads to two unfavorable outcomes.

Either your services become an expensive affair for the customers, which might be a turndown for a section of customers or you end up compromising on the profit margin in your endeavor to keep your services cost-effective.

So basically, it is a software program designed for holistically managing every aspect related to a maintenance-service cycle.

It ensures that you have proper accessibility to a range of customer touchpoints so that you can get a good insight into their expectations and requirements.

Listed below are some of the key tech-support, facilitated by a Maintenance Management software, necessary for upgrading the quality of your service operations:1.

collect
0
Bhupendra Choudhary 2019-04-29
img
Predictions have it; global construction is going to be a trillion dollar business in the next few years. While off-the-site jobs are comparatively easy to manage with the help of construction estimating software, it gets a bit difficult to review the tasks going on the field. Robots and drones in construction are very innovative approach. Prefabrication robots in the construction can help produce prefab units. These units can later be assembled by human workers. Yes, there are modern ways and probably some great software to do the needful but it is still not on a real time basis.
collect
0
Bhupendra Choudhary 2020-12-24
img

Mostly, small businesses like logistics, roofing, tilling, HVAC, and maintenance service providers that require dealing with transportation or fleet for the delivery of their services are likely to outsource the task of fleet management.But for any business that functions in the field, it is easy to handle transportation or delivery with fleet management software, popularly known as the delivery management software.

The one created for the transportation industry has more advanced and richer features to regulate different aspects of transportation.But those businesses that function through field operations and require to track the on-road movements of their fleet and field workforce, need delivery management software.

Wheater is a maintenance fleet or delivery fleet, the manager needs to be aware of the whereabouts of the vehicle so that he can keep the customers' informed about the delivery status.

Thus, it is important to be handy with delivery tracking software that can automatically track the fleets on roads and send real-time location validation to the managers as well as customers, if needed so.Driver Management: A fleet management software, that can function as a delivery scheduling software is effective in managing the schedules of the drivers by strategically segmenting and assigning the jobs among the drivers.

Such software can schedule jobs by considering aspects like driver availability, territory preference, previous commitments, priority jobs, etc.

Through proper route mapping, delivery management software can effectively control the fuel or gas expenses, as it can create optimal route plans to travel across distances, thus reduces the need for unnecessary traveling that leads to overhead fuel or gas expense.

collect
0
Bhupendra Choudhary 2020-07-17
img

Inspection has been a very critical part of business operations.

Companies in the domain of property management including cleaning business and landscaping can strengthen their inspection process to deliver outstanding customer experience.

However, when an executive attends the customer’s requirement at different phases, the business must be aware of how the customer was treated by the executive.

Performing regular inspection can help a deal in improving customer experience.

Reduce Churn RateOften an operations manager have a multitude of tasks to perform.

As they get overburdened, the chances of inaccuracy in process management increases.

collect
0
Bhupendra Choudhary 2019-02-27
img
Jobs in logistics can sometimes feel too much to handle and the additional risk involved becomes another major reason to consider security at the very first place. Sure, there is digital innovation to save additional human efforts in official concerns but the onfield jobs are still risky if we talk especially about construction responsibilities. There have been many instances when injuries and even death on construction sites increased heavily and there seems no ending to this. But all thanks to the improved security measure that today’s onfield staff is much secured. The write-up is going to bring the limelight on the best ways to keep on-field professionals safe from any injuries. Using a Drone It’s been a while since drones have gained popularity especially in ecommerce industry.
collect
0
Bhupendra Choudhary 2020-12-11
img

Be it painting for commercial projects or residential spaces, clients of painting services put a lot of expectations on the service providers.

Thus, they demand the adoption of innovative techniques, unique inspiration, and contemporary designs.

Now, as a painting service provider, you too must be doing everything that is mentioned above.

However, you will also agree to the fact that there is a continuous need to keep lifting the bottom line of your services to get the upper hand in the competitive market.

One of the must things to consider in this regard is to have the right technology in place.

Not having the right technology in hand for managing your operations can limit your growth in a big way.

collect
0
Bhupendra Choudhary 2020-05-26
img

For a landscaping company, carrying the customer relationship requires a robust process that helps you manage all the customer touchpoints, spot effective and ineffective service behaviour, and get accurate forecasting.

However, the rising expectations of customers and field service operations cost create challenges for the business, making them seek help from technology such as landscape management software.

Make Excellent Service Delivery Your PriorityAccording to the 2015 Aspect Consumer Experience Survey, 76% of customers see customer-service as metrics to how the company value its customers.

To learn about their preferences, you need to get into their social circles.Check out their social profiles, collect more information about them during interactions, send your field service team to develop a rapport with them, and then finally come up with a strategy to serve them with the best you have for them.Implement a highly effective feedback system to known how did they like your services, what areas do they think need improvements, and what did they like the most.

Remind Them About Your Existence You don’t have to knock their doors every time you wish to remind them about you.

However, you must have customer information to make these reminders work for you.4.

collect
0
Bhupendra Choudhary 2021-04-08
img

As a maintenance service provider, if continuous improvement in maintenance processes is your focus then you must learn about lean management.

Lean management aims at improving the processes by identifying unnecessary tasks, streamlining workflows, reducing wait times, improving quality and customer satisfaction.

So how a maintenance service provider can incorporate the lean management approach into his operational processes.

Some of such processes are job scheduling, route planning, standard communication like informing about schedules sharing client details, data sharing, field data recording, self-services, etc.

When handle manually, these processes take a major dig into the productivity of the field technicians.

For instance, consider the process of matching the work and technicians.

Bhupendra Choudhary 2020-12-24
img

Mostly, small businesses like logistics, roofing, tilling, HVAC, and maintenance service providers that require dealing with transportation or fleet for the delivery of their services are likely to outsource the task of fleet management.But for any business that functions in the field, it is easy to handle transportation or delivery with fleet management software, popularly known as the delivery management software.

The one created for the transportation industry has more advanced and richer features to regulate different aspects of transportation.But those businesses that function through field operations and require to track the on-road movements of their fleet and field workforce, need delivery management software.

Wheater is a maintenance fleet or delivery fleet, the manager needs to be aware of the whereabouts of the vehicle so that he can keep the customers' informed about the delivery status.

Thus, it is important to be handy with delivery tracking software that can automatically track the fleets on roads and send real-time location validation to the managers as well as customers, if needed so.Driver Management: A fleet management software, that can function as a delivery scheduling software is effective in managing the schedules of the drivers by strategically segmenting and assigning the jobs among the drivers.

Such software can schedule jobs by considering aspects like driver availability, territory preference, previous commitments, priority jobs, etc.

Through proper route mapping, delivery management software can effectively control the fuel or gas expenses, as it can create optimal route plans to travel across distances, thus reduces the need for unnecessary traveling that leads to overhead fuel or gas expense.

Bhupendra Choudhary 2020-10-13
img

Whether you are a painting service provider or an event or PR project manager, who deals with painting vendors, you will agree that managing gigantic painting projects often drain the bottom line.

Managing painting operations is difficult, especially, if you don’t have the assistance of new-age technologies like a painter contractors app.The involvement of cross-functional teams and outside vendors enhances the complexity of team coordination and time management.

Besides, the lack of field job transparency leads to unwanted misconceptions and blame culture.

Some of the other key challenges faced by painting operation managers are listed below:Scheduling errors: As a painting project comprises a series of tasks that are to be performed by different teams, so lack of proper scheduling of the worker order, leads to unproductivity and unnecessary delay in the work.Contractors or vendors management: In any project, where multiple vendors are involved, pitfalls in coordination is not a rare thing.

It is a common scenario wherein one party claims a thing, while another party denies to acknowledge it, which eventually leads to a blame-game within the parties.The gap of expectation vs reality: The operational manager gives his instruction, regularly coordinates with the vendors, and as per the schedule-timeline visits the site with an expectation, only to see a huge gap between his expectation and reality, for instance, the project is not in coherence with the timeline, or the outcome of the project is not up to the mark.Ad-hoc or unannounced changes in the fieldwork: Despite the best of planning, something always takes the wrong turn.

So and so resource didn’t show up for work, the inventory stock is consumed, the addition of a new area that needs to be painted, likewise many announced or ad-hoc changes can interfere with a plan, which leads to delay in project completion.Fake or inflated invoices: Many operational managers have even reported that they have become victims of fake and inflated invoices, and have faced financial losses out of it.Combating Painting Operation challenges with painting contractor softwareTechnology can resolve painting operation challenges.

Bhupendra Choudhary 2020-07-17
img

Inspection has been a very critical part of business operations.

Companies in the domain of property management including cleaning business and landscaping can strengthen their inspection process to deliver outstanding customer experience.

However, when an executive attends the customer’s requirement at different phases, the business must be aware of how the customer was treated by the executive.

Performing regular inspection can help a deal in improving customer experience.

Reduce Churn RateOften an operations manager have a multitude of tasks to perform.

As they get overburdened, the chances of inaccuracy in process management increases.

Bhupendra Choudhary 2020-03-20
img

MR Reporting Software: Role In Accelerating the SalesStreamlined ProcessesWhen keeping streamlining at the centre, the unnecessary steps are removed thus contributing towards less time consumption (when field professionals are performing on field) and contributing towards process efficiency.

Now that technicians have streamlined ways to gather data and analyze the same, the processes now are very much refined along with the performance efficiency that increases greatly.

It contributes towards a good amount of data available with pharma companies to get better insight of the deliveries made and demands generated.

The data generated can be analyzed for streamlining other procedures other than sales, which could help in providing more satisfactory jobs to the end clients.

Statistics related to customer behavior is very much crucial in bringing down the customer attrition rate.

This information can best be utilized to make informed decisions, which can further help to optimize the performance of the team.Better On-field Scheduling Sales forms the most important part of the entire pharmacy sector and contributes majorly on part of profit earned from on-field.

Bhupendra Choudhary 2019-02-27
img
Jobs in logistics can sometimes feel too much to handle and the additional risk involved becomes another major reason to consider security at the very first place. Sure, there is digital innovation to save additional human efforts in official concerns but the onfield jobs are still risky if we talk especially about construction responsibilities. There have been many instances when injuries and even death on construction sites increased heavily and there seems no ending to this. But all thanks to the improved security measure that today’s onfield staff is much secured. The write-up is going to bring the limelight on the best ways to keep on-field professionals safe from any injuries. Using a Drone It’s been a while since drones have gained popularity especially in ecommerce industry.
Bhupendra Choudhary 2021-03-22
img

And if you are about to set up a field service business and browsing to understand what are the key areas that you must not miss, then 'scheduling and dispatching' is one key aspect that is of extreme importance.Inaccuracy in scheduling and dispatching can cause big issues:In field services, scheduling the jobs or work orders among the technicians or field representatives is like the first crucial step that ensures the efficiency of the service.

Poorly made schedules can cause issues like duplicate schedules or overlapped schedules that waste the time of the technicians and leads to revenue leaks.

The service manager requires committing a service time to his clients, and these commitments are made based on the availability of the schedule slots.

This offends the clients and also tarnishes the company’s brand reputation.How scheduling conflicts can be fixed?Making field job schedules is not a random job, because that way there will always be scheduling conflicts.

Schedules need to be calculative, which requires assessing too many aspects.

Thus, the best way to manage the field workforce schedules is to use automation facilitated by field service scheduling software.

Bhupendra Choudhary 2020-12-11
img

Be it painting for commercial projects or residential spaces, clients of painting services put a lot of expectations on the service providers.

Thus, they demand the adoption of innovative techniques, unique inspiration, and contemporary designs.

Now, as a painting service provider, you too must be doing everything that is mentioned above.

However, you will also agree to the fact that there is a continuous need to keep lifting the bottom line of your services to get the upper hand in the competitive market.

One of the must things to consider in this regard is to have the right technology in place.

Not having the right technology in hand for managing your operations can limit your growth in a big way.

Bhupendra Choudhary 2020-10-13
img

Thus, you have a very limited scope to compromise on these two aspects.

However, meeting all these expectations raises the bar of service operational cost, which leads to two unfavorable outcomes.

Either your services become an expensive affair for the customers, which might be a turndown for a section of customers or you end up compromising on the profit margin in your endeavor to keep your services cost-effective.

So basically, it is a software program designed for holistically managing every aspect related to a maintenance-service cycle.

It ensures that you have proper accessibility to a range of customer touchpoints so that you can get a good insight into their expectations and requirements.

Listed below are some of the key tech-support, facilitated by a Maintenance Management software, necessary for upgrading the quality of your service operations:1.

Bhupendra Choudhary 2020-05-26
img

For a landscaping company, carrying the customer relationship requires a robust process that helps you manage all the customer touchpoints, spot effective and ineffective service behaviour, and get accurate forecasting.

However, the rising expectations of customers and field service operations cost create challenges for the business, making them seek help from technology such as landscape management software.

Make Excellent Service Delivery Your PriorityAccording to the 2015 Aspect Consumer Experience Survey, 76% of customers see customer-service as metrics to how the company value its customers.

To learn about their preferences, you need to get into their social circles.Check out their social profiles, collect more information about them during interactions, send your field service team to develop a rapport with them, and then finally come up with a strategy to serve them with the best you have for them.Implement a highly effective feedback system to known how did they like your services, what areas do they think need improvements, and what did they like the most.

Remind Them About Your Existence You don’t have to knock their doors every time you wish to remind them about you.

However, you must have customer information to make these reminders work for you.4.

Bhupendra Choudhary 2019-04-29
img
Predictions have it; global construction is going to be a trillion dollar business in the next few years. While off-the-site jobs are comparatively easy to manage with the help of construction estimating software, it gets a bit difficult to review the tasks going on the field. Robots and drones in construction are very innovative approach. Prefabrication robots in the construction can help produce prefab units. These units can later be assembled by human workers. Yes, there are modern ways and probably some great software to do the needful but it is still not on a real time basis.