Bottom Line: CHROs and the HR teams they lead need to commit to keep learning and adopting digital technologies that help improve how they hire, engage and retain talent if they're going to stay competitive.Driven by the urgency to keep connected with employees, customers and suppliers, McKinsey's recent Covid-19 survey finds global organizations are now seven years ahead of schedule on digital transformation initiatives.
By providing Business Continuity Planning (BCP), HR's contributions to digital transformation separate the organizations that thrive despite crises versus those left behind, according to McLean & Company's 2021 HR Trends Report.
These areas include analyzing the employee skills gap (24%), developing employees on new competencies (24%) and training new employees in specific new skills (21%).
Improving talent acquisition, retention, diversity and inclusion and employee experiences by digitally transforming them with greater personalization at scale and visibility is key.
The largest gaps are often in the following four areas: recruiting and talent acquisition; retention of top talent and diverse talent; lack of visibility into employee capabilities; and workforce strategies not aligned to business strategies.
McKinsey’s recent Covid survey found that 75% of organizations digitally transforming their operations, including HR, were able to fill tech talent gaps during the crisis:Top talent retention is more of a problem than many organizations realize, with top performers receiving between five and ten recruiter calls a month or more.