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Here you will be presented with some tips to help you with all of this.
If you find that posting on social media sites is overwhelming, consider hiring an assistant to make your posts for you.
You will show customers you care by turning a bad experience into a positive one.
If you cannot answer every question immediately, place a banner saying that all questions will be answered within a certain amount of time, such as within 72 hours.
There are reputable companies that provide reputation management.
Always respond to negative reviews properly and quickly; otherwise, your silence can come across as indifference.
So, maintaining existing customers and side by side need to attract new prospects simultaneously.
In this internet era most of the people provide their feedback online about any brands, products or services.
You can say it’s a campaign or a plan and Digital Marketing team has the target is to shape public perception about a person, business, products or brands etc.