Businesses hear the term ERP and CRM on a daily basis. But do we know how these two terms differ? We provide you a complete view on the difference between an ERP and CRM.
The global ERP software market is expected to be worth $41.69 billion by the year 2020.
We, in this article, aim to go through some of the common ERP problems and provide tips on how to avoid them.
If you outsource software development, then make sure to keep these things in mind :
[a] Run preliminary research to take a look at their website, experience, tech stack, testimonials and client reviews on other independent sites.
Also, it’s preferred to keep away from freelancers and software companies that charge too little.
We have a detailed article on the steps to follow in order to choose the best software development companies.
Businesses that are looking to add a business management software to their organizational set-up often get to hear about two software solutions in particular- enterprise resource planning (ERP), and customer relationship management (CRM).
Both these software focus mainly on revenue generation, and automation, and are in a way two sides of the same profitability coin.
A business management tool, ERP software allows businesses to collect, store, manage and interpret data from their different functions such as CRM, accounting, supply chain, manufacturing, human resources, inventory, procurement, marketing & sales, planning, etc., to provide a unified solution.
Streamlined processes, improved productivity & efficiency, enhanced business visibility, better quality, informed decisions, reduced costs & risks, and adherence to industry & regulatory compliance, etc.
In simple words, CRM is a system for recording and storing all the data related to prospect/lead/customer interactions- starting from the opportunity to lead generation, requirement sharing, samples sent, approval/feedback received, finally conversion as customers.
A front-office tool, CRM Software is usually used by the sales and marketing people within the organization, to increase revenue through an improvement in responsiveness.
ECM automates core back-end, document-intensive processes by digitizing, centralizing, and making the information easy to access.For more - https://bit.ly/2K5z8u3