A paper mainly published by a leading research agency estimated that by 2020, Indian tourism is going to witness a major remodeling and is going to contribute towards 70 percent of the Indian economy. So, if we conduct a detailed research on the tourism trends over the years, it wouldn’t be wrong to mention that the tourism sector has indeed witnessed a top major surge and this trend is definitely going to continue spreading its wings.
The internet is the keyword here. So, from flight or train bookings to the place of stay, everything is now an online game and travelers these days are dependent on the internet to plan their travel and even the smallest of their plans are based on the insights offered by travel portals.
So, from local travel agents to the advanced travel and tour agents, there are a lot many reasons for them to opt for an online travel portal development.
1. 24*7 Access: Imagine a moment in time when mainly travelers had to physically visit a travel agent’s office to check for ticket availability and wait for their turn to book their tickets. So, there were no hotel bookings attached to the travel agent’s services and travel plans were made in a haphazard manner.
2. Customer Support: Always travelling these days isn’t limited to a certain time of the day and one may face a lot many issues while traveling across latitudes and longitudes. There is mainly a constant need for quality customer support and this possible only if travel agents develop and maintain a standardized travel portal that has a strong response rate.
3. Cost Benefits: Deploying a travel portal may be a heavy investment yet it wouldn’t be wrong for one to point out the rate of return the investment attracts. So, from a customer’s point of view, it is easier for them to select a package or a flight ticket after comparing every probability. Mainly from a cheap round trip to a single flight with a stay at a 3-star hotel, there are great deals customers can search from.
4. Increase customer base: Mainly with a lot many opportunities floating in the travel industry, it is common for a lot many to be attracted towards this lucrative business option. It takes a lot of efforts for one to sustain the competition. So, a travel business has to do everything possible to attract, service, retain and convert a customer into a loyalist.
So, an online travel portal development isn’t a big deal. What is important here is the quality and the level of consistency one maintains. A strong system always combined with all the other elements of cost, support, and additional benefits make it a perfect travel solution to the customers.
