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What To Do If Netflix App Is Not Responding On Chromecast Media Player?

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Victoria williams
What To Do If Netflix App Is Not Responding On Chromecast Media Player?

Google has developed Chromecast media player for all those TV owners who have a normal and Dumb TV that doesn’t play local files or files from internet. With the help of the Chromecast player, users can connect it to the TV and make it smart. Once the device gets connected, the user can play local as well as online videos through online channels like Hulu, Netflix, HBO and many more.

However, there are some people who find it difficult to watch content from apps like Netflix and Hulu. Today we are going to discuss troubleshooting steps for the Netflix streaming app.

Problem with Netflix app setup on Chromecast?

If you are configuring the Netflix app on Chromecast for the first time, then must perform all the steps carefully. Check whether your Chromecast has any special character in its name or not. If yes, then change the name to normal one without any characters. The Netflix app doesn’t sense a name with special characters so you must try after changing the name.

After this, you need to check the OS version installed in your android or apple device. If an update is available, then update it as early as possible. Do check the version of Chromecast OS as well.

Don’t forget to check the version of the Netflix app. You can check it from the app store under installed apps. The latest version running on Android is 2.4 and on IOS it is 4.2.

The Chromecast and the smartphone must be linked to the same wireless network.

Where’s the cast icon?

After installing the Netflix app, if you don’t find the app icon on the screen, then there can be multiple reasons behind it depending on the model and make of your phone.

The prevailing issue is with the Wi-Fi network. Both the devices are not connected to the same network. To connect them to the same network, you must reboot the devices first and logout of the Netflix app. After turning on the devices again, Sign-in to the Netflix app.

For more information and assistance, you can read the online manual from the Chromecast support link.

Now, you will have to update the Netflix app

There might be chances of issues with the Netflix app for not being able to cast content on Chromecast. In fact, if there is an issue with the Netflix app, then you will get notified for the same on the TV screen. An error like ‘Obsolete App version’ will be displayed on the screen.

For best streaming experience, your Netflix app must be updated to version 7.0 or higher on iPad or iPhone.

Go to App store and check the latest version of the app available for download. Android users can download the app from PlayStore.

Follow the steps mentioned here as under from iPhone:

  1. Open Settings app and go to ‘Netflix’.
  2. Click to Open Netflix.
  • Press the reset button to reset the app.
  1. Click ‘Home’ button.
  2. Enter email address and password for your Netflix account again to sign-in to the app.

Conclusion: We hope the aforementioned steps will help you in fixing the Netflix problem on Chromecast and you will be able to get back to your favorite movies or shows.

chromecast com setup | chrome cast setup

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