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How to Troubleshoot Alexa Dot Common Issues?

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How to Troubleshoot Alexa Dot Common Issues?

Amazon Alexa dot is a very powerful smart device that allows users to execute many smart tasks without any hassle.  Just like any other device, problems may arise in your Alexa dot while using the services.  Fortunately, you can troubleshoot Alexa dot issues by following some simple guidelines.  Troubleshooting the problems in Alexa dot is easier than you might think then you might think.   In some cases, the problem can be fixed just with a simple restart.  All you need is to turn off your device and then turn it back on.   But occasionally,  you may need to put more effort into that.  In this guide, we are going to share so simple instructions that can help you to deal with common Alexa Dot’s issues. Follow the guidelines carefully and fix the problem without any hassle. 

Unable to connect Alexa dot Wi-Fi

The unresponsiveness of the Echo Dot device could be a result of a faulty Wi-Fi connection. To fix this problem,  you can try performing the hard reset for your Alexa dot device,  hardware network,  router, and modem.  Wait for 10 to 15 seconds for every device and then turn them on. Sometimes, This helps to bring things back to the normal track.  Wi-Fi connection shares the best performance when it comes to the walls and floors, but physical obstructions can always break the signal strength.  You can try placing your Alexa device closer to the router.  Make sure that you keep your device away from items like microwave, baby monitors, etc because these devices can create interference in the signals emitted to your device.


Unable to pair Alexa dot to smart devices 

Most of the people prefer to use Alexa dot devices for controlling their smart home appliances.  Alexa dot is compatible with thousands of different brands like Sonos, Philips Hue, Ecobee, and a lot more.   In case you are unable to control your smart home devices using the Alexa dot, then here is something you can try to fix the problem.
Remove all the devices from your Alexa app and re-add them again.  If this does not help you out to fix the problem, you can perform a hard reset on your Alexa dot and smart device.  After that, reconnect them and relaunch.  In some of the cases, the Alexa dot device does not perform specific skills.  You can try deleting those skills and then adding them again.  When you delete the devices from your Alexa app, you can simply ask the application to rediscover the devices saying ‘Alexa, discover my devices’. This process is quite quicker than re-adding the devices in the application. 

Alexa won’t Listen to Your Commands 

Are you trying to ask Alexa something,  but she is not listening to your commands or responding back saying that ‘ I’m sorry I didn’t get that’.  Sometimes Alexa is unable to recognize your voice, but this is not a big concern as you can troubleshoot this problem by considering some important points. If Alexa is unable to understand your commands or does something opposite of that you have asked for,  you can simply ask ‘  Alexa,  what you heard’,  and she will tell you what she has heard.  You can use the training tool for improving the Alexa dot responsiveness.  Open your Alexa app,  go to the menu icons and then settings. Here,  choose your profile,  and tap on Manage. 


That’s all! This is how you can troubleshoot Alexa Dot issues.  If you are facing any other trouble with your Alexa dot device or application, you can contact the experts and take their advice to find and fix the problem.  Amazon professionals make sure that nothing hampers your Alexa dot experience.

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