logo
logo
Sign in

Why is my hp printer offline

avatar
Google com

Why Hp Printer Offline?
We all know that Hp is one of the best and top brand that is making the electronic device
like the Hp Printer, software or the hardware and even the computer accessories. All the
new models of the Hp printer have the ultimate features build in it like the wireless network
connection and high-quality printing and the scanning features. But during the use of the
printer, it suddenly gets offline and then many users ask why Hp Printer offline error appears
on the screen.
But you should not get panic, as our support team of the Hp printer is always available to
help you out when you are dealing in such trouble. You have to grab this opportunity of
calling them and getting their service. Call at the toll-free number 1–844–769–9823.
Why this error appears on the screen?
There can be many reasons when your printer gets offline and you do not have any clue
about it. Basically, this error appears when your printer is taking command of the device. We
have made a list that can be the cause behind the Hp printer offline error.
The problem of wireless network connection
IP Address is not correct
The files shared might get disabled.
Even the paper jam causes you this error.
But you should not get panic, we are here to help you in your all the problems related to the
Hp printer.

What you can do to make Hp printer Online?
If you want to make your Hp printer online then you have to follow the instructions step by
step and then follow them carefully so that you can easily get your Hp printer online. But
make sure you must not miss any step.
Check the cable connections
To make your Hp Printer working you will have to check that both the cables of the hp
printer and the computer to which they are properly connected. Then also check the ends of
the USB cables that they are inserted properly. If your printer is connected with the Ethernet
cable then you will have to check if the wire is properly inserted.
Further, if your printer has a wireless network connection then you need to check the
internet connection along with the connectivity pf the printer with the router.
And, if your Printer is connected with the help of the cable then you need to try it in the
different sock of your computer.
You can also use another cable, to make the printer working properly.
Set the Printer Online Manually
  If you are planning to make your Hp printer online, then you will have to go to the
control panel, where you will have to select the Devices and Printer option.
 Here you have to look for your Hp printer and then right-click on it. It will show you
“See What’s printing”.
 Then a new window will open where you have to choose your Hp Printer from the top
menu.
 After it, you will have to select the “printer Online” option by clicking on the drop-down

option.
Delete all the Print Jobs
You will have to follow the same steps before going to the control panel and then select
the devices and Printer.
 Next, you have to see for the option of “See What’s printing” by tapping on your Hp
printer option.
And then you have to right-click on it to cancel all the print jobs that are creating an error
message.
Remove and re-add the Printer’s driver
By going to the Control Panel, you have to select the “Devices and Printer” then you have
to select your Printer.
After it, you can remove it from the system.
Then you have re-add it in your system by scanning it and there you will see a list of the
printer a just you have to select your Hp printer.
Select the option “Use printer offline”
To get your Hp printer back online from offline, then you will have to go to the “ Settings”
and then after it, you have to select your printer.
Right-click on your Hp Printer and then you have assure that the “Use Printer Offline “
option is not marked. If it is then you will have to uncheck it.
Next, check if there are no pending print jobs in the printing queue. Then remove the
unwanted then you want to select to clear the error.
To remove, you will have to select the “Printer Menu” and then “ Cancel all the
documents” option.
If the paper jam is causing the error of getting your Hp printer offline then you must not
pull the paper just try to open the door and remove the paper from the back of the paper
feed roller. If you pull the paper then it might damage the roller that is designed to move in
one direction.
Then you have to check the network connection.
Restart both the devices
 If you want to fix the simple error then you will have to reboot both devices. I.e. your
Hp Printer and your Computer. And to do that, you have to remove the cables of both
the devices that are connected to each other and are connected to the wall outlet.
 Wait for few seconds and then put all the cords back to the devices and to the power.
 It might take time to get a restart.
If this does not work, then you will have to re-install the driver.
Re-install the driver
 To get your Hp printer back online, you might have to re-install your printer’s driver again as
it might be the oldest version that is not supported by your device.
 For his, you will have to go to the Settings and then to the option of the “Printers”.
 Here you will require to select your Hp printer and then right-click on it to make changes in
the properties.
 Further, you can also download the latest version of the software from the official website
of the Hp printer and then installing it on your system. But before that, you have to remove
the older version of the driver by deleting in from the settings.

collect
0
avatar
Google com
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more