The ISO 9000 family of standards is a blueprint of what organisations must fulfil in order to implement and display good quality management practices. Taken into account are customer's quality requirements, applicable regulatory requirements, customer satisfaction, and continuous improvement in achieving these goals. ISO 9001:2015
One of the most-coveted ISO certifications is ISO 9001, a customer-oriented quality management standard proving that the company has the ability to meet and exceed market expectations in terms of quality and performance. The accreditation is part of the ISO 9000 family of international quality management standards and guidelines, which is the foundation for setting up quality management systems. Compliance to international standards is important if the company desires to take part in the global marketplace. Although the requirements for the accreditation are fixed, the company must demonstrate consistency in fulfilling corporate obligations and providing quality products with the goal of delivering utmost customer satisfaction and meeting statutory and regulatory requirements.
ISO 9001 recommends that the company observes continuous improvements of its processes to maintain compliance. In order to adhere to ISO quality management standard, the company needs to establish and maintain stringent observance of industry standards, regulatory requirements, and best practices from product production to post-purchase. The company must ensure quality throughout and in all of its processes. Quality issues can be detected in-house, at the production and pre-distribution levels, but some may be realized only after critics, end-users or customers make feedback. It is necessary for the company to solicit and act upon feedback to guarantee quality and to stay conformed to ISO standards. Internal Audit
ISO accreditation is generally a choice, a decision to be taken by management on business grounds, and not an obligation. Despite not being compulsory, many certification bodies or organisations seek ISO 9001 accreditation to confirm their competence or reputation in the industry.
As far as QMS standard is concerned, there are a couple of reasons why organisations should implement it and seek accreditation. Below is a list of other reasons or sub-reasons why some organisations want to get certified for quality management systems.
Meet customer requirements - There are so many customer requirements, and meeting just one or a few doesn't really pay off in the long-term. Organisations need to have and act upon a long-term plan to keep customers satisfied. ISO 9001 Certification Australia
Attract new customers - By obtaining ISO 9001 certificate, organisations have the marketing means to attract new customers and tap new markets, which were otherwise difficult to tap before the certification.
The ISO quality management standard and requirements is applicable to all organizations, regardless of size and industry. The ISO does not limit or dictate organizations on how they should go about meeting the requirements, as long as such organizations meet certain guidelines. This encourages organizations to come up with unique ways of maintaining compliance. Among the ISO 9000 family of standards, ISO 9001 is the only accreditation that organizations may seek to obtain. In exchange of all the hard work and sacrifices to gain such certification, the company gains customer confidence and loyalty.
View More:- ISO Certification Consultants
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