Now a day’s businesses are moving towards automation technologies or processes. By leveraging automated software testing they can achieve faster releases and quality software products along with quick ROI.
What is Automated Software Testing?
Automated testing or Test Automation is a testing methodology that helps to test and validate the applications before moving to the production stage. It ensures that a software product is free of errors, glitches, or any other bugs so that it offers users a greater experience. In this process, automated testing tools like robotic process automation are used by quality assurance specialists for executing the test scripts.
With the use of automated tools, the QA team can work very fast, prepare the detailed QA reports and analyzes whether the developing or developed product matches the proposed outcomes of the application or software.
What are the Benefits of Automated Software Testing?
- Works faster than manual testing
- Reduces human interactions in the execution process
- Saves time
- Cost-effective
- Increases efficiency
- Ensures test accuracy
- Scripts can be reusable
- Complex scenarios can test effectively
What is Robotic Process Automaton?
Robotic Process Automation is one of the enterprise automation tool that enables codeless testing and comes with Artificial intelligence and Machine learning features that can help to automate high-volume and reiterative assignments normally performed by a human.
RPA innovation is made out of programming bots that can work like a human and sign-in to applications, enter information, calculate, completes the assigned tasks, and logs out.
Here are the top RPA tools in test automation.
- UiPath
- Automation Anywhere
- Blue Prism
Enterprise businesses are excepting faster delivery and quick return on investment. So automated software testing plays a vital role in achieving faster delivery of the product than manual testing.
As much as businesses are convinced with the power of RPA solutions to automate their processes, implementation can often be overwhelming.
It can especially be a wild goose chase for businesses that have been moving the traditional way.
This time, we’re sharing 8 best practices for implementing robotic automation tools within your existing process.
Challenges like lack of infrastructure, closed attitude of stakeholders and employees, lack of skilled employees, etc could be the biggest potential challenges.
While less than 20% processes render themselves
Is the RPA implementation going to be a completely automation of the process or is the objective only to automate it partially?
RPA Implementation in a business process helps in various ways.
It helps in automating the complex repetitive tasks and streamlines the workflow.In order to have this Implemented, you need to choose the right company.If you are looking for one, then I would suggest you this list of top RPA service providers.This benefits of RPA implementation are as listed below:Reduces errorReduces labour costsIncreases speedImproves efficiencyCost-savingImproves operational efficiencyImproved customer service, etc.
Robotic Process Automation software testing tool is an enterprise automation tool that empowers codeless testing and comes with AI and Machine learning features that can help to automate high-volume and reiterative assignments normally performed by a human.RPA innovation is made out of programming bots that can work like a human and sign-in to applications, enter information, calculate, completes the assigned tasks, and logs out.Top Robotic Process Automation (RPA) Tools in Test Automation UiPath Automation Anywhere Blue Prism1.
UiPath UiPath is an RPA vendor, which offers all core capabilities.
It is very user-friendly for all users even non-programmers too.
UiPath has hundreds of built-in, customizable activities and it is good for all sizes of business.
Automation Anywhere: Automation Anywhere is an end-to-end RPA +AI platform.
Offers cloud-native, web-based, and AI solutions to organizations to automate their business process.
The modern regulatory and competitive environment has forced banks and financial institutions to deploy CRM systems.
The Role of a CRM Solution in the BFSI Industry
A CRM solution in the BFSI sector is typically used for customer onboarding, customer data maintenance and customer service requests management that provides a 360-degree view about the customer.
Right from running a campaign and generating leads to assigning and converting leads, a CRM solution can transform the customer experience.
Know Your Customer (KYC) norms involve intricate protocols to be followed and compliance requirements change frequently.
What the BSFI sector needs to tackle these changes is an efficient and dynamic CRM solution.
Importance of CRM Testing
CRM systems are becoming an integral part of a bank’s processes. Being interfaced with multiple data sources, client service solutions and reporting databases, they gather and process large volumes of data. As modern IT systems are in a constant state of flux, CRM systems often get impacted. As the CRM systems are being changed and modified often, constant testing of CRM systems becomes imperative.
The CRM testing activity can be done manually or through an automated solution. The challenge is that when the CRM is upgraded or transitioned from legacy systems, testing the CRM software manually becomes time-consuming and error-prone. The error rate also multiplies in no time and affects the various functions of the business. Automating the CRM testing process is the befitting solution.
Benefits of an Automated CRM Testing Solution
With the CRM testing automation solution, banks can tackle complex banking workflows. They also can:
- Make better use of the large volumes of data
- Ensure an agile process
- Use the solution on multiple interfaces
- Validate larger portions of the customer lifecycle
- Follow a data-driven testing method
What makes banks to adopt an automated CRM testing strategy is the fact that the customer’s demands and expectations change rapidly. Banks can’t afford any delays and redundancies while working with their customer relationship lifecycle. The banking sector is beginning to see the advantages of using an automated solution and is slowly moving in that direction. The need of the hour is a dynamic automated CRM testing solution, a solution that could be deployed for multiple processes.
How Banks Can Benefit from an Automated CRM Testing Process?
Of all the advantages that an automated CRM testing process brings in, the most important one is that it saves time.
Let’s look at some more advantages:
- Accurate: Automation brings in accuracy to the testing activity
- Agile: As automation brings in accuracy and makes it error-free, the testing activity becomes agile
- Reliable: Automated testing is much more reliable than manual testing and brings down the error rate
- Reusable: CRM tests and components can be reused on different versions
- Programmable: Automated CRM tests are programmable for different variables, operators, loops, etc.
- Work 24/7: Unlike manual testing, automated CRM testing can be performed at any time and for longer spans
- Better ROI: Automated testing has a big initial investment, but produces better ROI than manual testing
Considering all the advantages that automated CRM testing offers, it makes a strong case for itself in the banking industry. Banks can not only save money and time by investing in automated CRM testing software but also ensure better resource utilization.
