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ISO 41001:2018 Facility Management System — Three years on — Problem solved or just another standard?In late 2018, the long-awaited International Standard Organization published ISO 41001:2018 — Facility Management system — Requirements with guidance for use.
Some two and a half years later, we look at whether it has been a success story or whether it has failed to live up to its pre-launch expectation.IntroductionThe questions I will answer are:Should we pursue ISO 41001 and become certified?What is the certification process and the stages involved?What are the benefits of certification and will it add value?
In Part 1, dated June 2019, I looked at early indicators of how the standard was received by the profession and industry, less than a year after it was launched.
At the time, I experienced varying opinions from around the Globe.
It was evident however that the ‘FM Mature’ countries were not adopting the standard as quickly as its pre-launch expectation suggested.
There were numerous reasons for this, mainly due to a) a lack of awareness of the standard; or b) organisations were already certified to any one of several other associated ISO Management System Standards (MSS), notably ISO 9001, ISO 14001 and ISO 45001 and that until they felt a need or were being persuaded that ISO 41001 was a must, they would refrain for the time being.