How Artificial Intelligence (AI) is Transforming eCommerce - XB Software

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In addition, online competition is ever-increasing.In order to deal with all of this and perform well in a competitive environment, businesses are taking help of Artificial Intelligence (AI) and Automation.eCommerce is working hard to live up to customer expectations and adapting to the latest technologies.eCommerce businesses are using AI to drive more revenue and improve productivity.

Thanks to Alexa, and Google Home devices, AI is an intelligent member of our homes these days.In this blog, we will look at how automation has impacted the Indian eCommerce market.Improved Customer Service – As mentioned earlier, customers demand for more with every online shopping experience.

eCommerce giants are now experimenting with machine learning (ML) capabilities like product catalogs, product size recommendations, customer payment security, and more.

This has led to 85% of positive increase in customer service eventually leading to increased sales.Improved User Experience – Generally while shopping online, we come across a section “frequently bought products”.

This section enables the customers to find their desired products in no time.

Similarly, some eCommerce sites like Trivago helps users to compare the costs of various hotel rooms along with the facilities offered and make their booking accordingly.Faster Product Search – While you search products on a website for shopping, AI plays a major role as it allows you to search for your products with the help of images.

If you haven’t dug deep into the underground for the past few years, you’ve probably heard of Artificial Intelligence (AI).

In this article, we will share the powerful and practical ways that retail businesses use AI in the world of online shopping.AI is beginning to embed itself in all aspects of our lives.

Watch recent interviews with Amir and he will tell you that customers often give up on e-commerce experiences because the product results displayed are often irrelevant.

To address this issue, Twiggle uses natural language processing to narrow down, contextualize and ultimately improve search results for online shoppers.Another business that is trying to improve e-commerce search is US-based Tech Start-Up Clarifying.

Retarget potential customersAccording to Conversica, at least 33% of marketing leads are not followed by the sales team.

For consumers, there are a lot of touchpoints and effects that generate purchases.To Read More-How Can You Reshape Your Traditional E-commerce Business With AI?Many e-commerce retailers are already becoming more sophisticated with their AI capabilities in attracting attention, and one of the most emerging approaches is conversational commerce.

Ecommerce is the industry that is serving millions of users around the world and enabling them to buy anything from any store they like virtually.

Ecommerce in 2021 got the biggest exposure as today people are preferring to buy everything on e-commerce platforms in their house comfort rather than going out.

Today the eCommerce industry is allowing small businesses and ventures to showcase their product's quality and benefits around the world with the help of worldwide internet access.

It is easy to generate a user base in an Ecommerce platform and entrepreneurs can easily get products integrated with their eCommerce platform to attract more users to the platform Easy Promotions- In an eCommerce marketplace, You are not promoting your platform but your products, sellers are promoting your product.

Revenue Generation- You can establish the business model where not only sellers get the best price and sold quantity but also you get the revenue through margins and Advertisements over the platform.

You can even run your eCommerce platform in a way where you are just connecting sellers to buyers just like Amazon.

WhatsApp chatbots are taking targeted marketing and eCommerce conversions to another level.

Let’s take a quick tour around feature-rich WhatsApp chatbots with Oodles AI, an Artificial Intelligence Development Company building next-gen AI solutions.

We, at Oodles, as an established Chatbot Development Company, are making efforts to reduce the gap between businesses and customers through automation.Learn more: WhatsApp Chatbots for eCommerce 

The internet has opened the door for revolutionizing various sectors.

You will be prompted with a chatbox asking what do you want or how can I help.

You can tell your requirements in the chatbox and you will be served with highly filtered results.

The concept of image search is implemented in E-commerce websites with the application of artificial intelligence.

Artificial intelligence can not only collect this data in a more structured form but also generate proper insights out of this data.This helps in understanding the customer behavior of the whole population as well as of the individual buyer.

Inventory managementInventory management is one of the most important areas in any business.

Contemporary buyers value speed of the service, personalized recommendations, comfortable and effective search, quick and safe payments, excellent customer support, among others.However, it becomes more and more difficult to satisfy all these needs as the volumes of data are growing.Here are the areas where using Machine Learning for eCommerce websites can improve the customer experience and boost sales.