Telecommunication service in simple words is a group of independent functions, which are an essential part of one or more business processes and composition of quantitative & qualitative amalgamation of technical, informative resources, and communications facilities.
It is necessary to describe every part of the telecom billing system that allows search and access to user information such as name and address of the user to deliver the data for invoices, the address of residence and registration for business users, the data on authorized contact person for business users.
- The system must support the ability of piled structure of the organization’s hierarchy and the definition of payment. If there is a possibility of hierarchical organization stated that there are no restrictions on the depth of hierarchy and the hierarchy of graphical explanation, the system must have the ability to view listings of transport users for the current month, as well as the possibility for individual users or groups of users to disable listings for customers of the system except with a special viewing advantages.
- The system must allow reviewing of all assigned discounts and promotions to the subscribers.
- The telecom billing software must allow access to all subscribers as well as balance and have a clear view of the assigned and management free units of traffic.
- It must provide the whole history of all changesof the subscriber.
- The CRMshould allow users to add new or to restore old parameters. Every transaction must be stored with identification about who executed that particular transaction.
Telecom billing software solutions have come a long way in the recent years.
Monolithic billing systems have given way to flexible and much more hands-on telecom billing systems that allow for quick monetization.You can even launch pilot plans to gauge the response of customers before you actually start selling your services to the real buyers.
It is high time that you switch to a real-time charging system that leverages the computational aspect and allows you to serve customers in a better way.The Role of Billing and Provisioning SoftwareThe entire dynamics of a telecom operation revolve around charging, billing, business system management and operational support system.
Every aspect is linked with one another, which means it is much better to operate your services via a single intuitive platform.Billing and provisioning software solutions need to have a single centralized charging platform with real-time charging capabilities.
It can help you in:Monetizing prepaid, postpaid, IoT, broadband, video streaming and other relevant telecom services at a single pointUnification of billing charges under a single invoiceImproved provisioning and delivery of servicesBetter account managementElimination of redundant customer recordsBetter screening of vendorsHarness the Power of Intuitive APIs in Best Billing SoftwareApplication Program Interface (API) has become an inseparable part of telecom billing and other operation.
It allows even non-tech telcos such as business-minded MVNOs to manage the extremely intricate telecom process.
AgilNetworks is the Turnkey Network Construction and Management Company in South Africa.
We offer telecommunications services like network audits, gis mapping, and data integrity.
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