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Cloud PBX is a Modern Business Communication Solution

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Atul Gupta
Cloud PBX is a Modern Business Communication Solution

Cloud PBX

Cloud PBX is also known as Virtual PBX which provides a secure and reliable office phone system by an internet connection. Cloud PBX provides businesses with flexibility and scalability while also maintaining low costs.

A traditional PBX system is a private phone system that is used within an organization but modern business phone systems have moved away from legacy systems to IP PBX systems that are called Cloud PBX. It works over an internet connection. They connect IP phones to PBX Server. This option tends to provide more advanced phone features as well as significantly cost-effective.  

Cloud PBX functions in the same way but it is hosted on a cloud server rather than on-premise. Cloud PBX Solution is hosted by the PBX Service provider. Most small businesses now have reliable network connections and making this an effective option.

Benefits of a cloud PBX

As with IP phone systems or applications, a cloud PBX provides the advantage of using an internet connection. Here are some of the benefits a cloud solution provides over a traditional PBX.

  • Remote business phone calls – In addition to VoIP desk phones, users can connect to business telephone numbers from different locations via a webphone or mobile app. Outgoing and incoming calls, voicemail, call transfers, and more are all accessible remotely, meaning more flexibility and – often – better customer service.
  • No server maintenance – Small and medium businesses, it can be difficult to maintain on-premise servers. A Virtual PBX solution means easier server management via web interfaces while a phone system hosted by the provider means no server management.
  • Lower costs – Apart from the savings on maintenance, hosting providers often only charge according to the usage of the solutions.

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Atul Gupta
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