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Safety and Support for Buyers and Organizers

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Eventjet Austria
Safety and Support for Buyers and Organizers

The event ticketing system has two sides: organizers and buyers. For the seamless flow of selling event tickets, eventjet is available to help everyone. We have designated backend and frontend teams at every step of the process to look after the whole event ticketing system. Ensuring everything from buying event tickets to check-in at the venue, our experts are available throughout to solve any sort of issues on the way. Safe check-ins and round-the-clock help are the main pillars to run any business. When customers or organizers face problems it is sorted, guaranteed. There is an in-built check-in and help section under the user account menu.

 

Ensure smooth flow in Check-In:

Guaranteed flawless movement of audiences or viewers to the venue with 100% safe check-in.

  • scan event tickets through mobile applications
  • scan with a laptop 
  • barcode scanner
  • scan with QR code 
  • all in one scanner

 

24*7 Online customer support:

Keeping in mind customer satisfaction is the key to the proper functioning of any business, team members and staff behind the software or website are well trained to support and  handle any sort of problem buyers and organizers are facing. The ticket buyers and organizers can connect with us anytime to come out of trouble like:

  • issues in creating an account, setting passwords, downloading a copy of event tickets, etc
  • problems in managing the personal account
  • issues with the ordering or cancellation of event tickets.
  • loss of tickets 
  • support to ticket buyers and event organizers
  • help customers when tickets are not accepted at the entry
  • chatbox for help anytime
  • when organizers can't sell tickets due to technical emergency
  • payment is not accepted or revenue is not transferred.
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Eventjet Austria
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