If you are still using paper statements in your practice, you could be missing out on the benefits of online patient billing. By switching to e-statements, you can offer convenience to patients who prefer to pay their bills online. Doing this leads to a reduction of expenses in terms of money and time in the long run. The benefits go beyond simply helping the environment and reducing waste by going paperless.
Why use e-statements for patient billing?
The growing population of tech-savvy patients prefers emails for the convenience it offers. E-statements and paperless billing let patients access their bills and statements online on their smartphones or computers instead of a physical copy sent via post. Digital billing also allows patients to receive their statements via email and immediately switch to their preferred digital payment platform to complete the transaction. This way, they are less likely to put off the payment and forget about it.
Easier to organize
Patient e-statements also reduce the amount of clutter and lose papers in one’s home. They are easier to find in an email inbox than when you must sort through a pile of envelopes and paper receipts. Patients can also download and save their e-statements on the computer or the cloud to access them at a later date. This makes it easier for patients to stay organized.
More secure
Email-based statements offer a higher level of security when it comes to patient billing. You can send password-protected e-statements to several patients in one go, including a payment link to click on when they are ready to pay. Switching to digital statements can also prevent identity theft from stolen paper mail.
Reduce your overhead costs
Patient e-statements can streamline the billing process and minimize your overhead costs. The right platform will ensure quick payments without guesswork, complications, or confusion. Your patients will be happy to receive easy-to-understand electronic statements, and practice can reduce costs associated with postage expenses and reduce late payments.
It is time to modernize your practice
Email-based statements for patient billing will transform your patient’s journey to a modern, secure, and convenient one. E-statements also boost collection rates. They are easy to access anytime and anywhere from a smartphone or desktop computer.
About The Author:
Shane D'souza leads sales efforts at AnodynePay, a product of Plutus Health Inc. AnodynePay is a comprehensive automated digital solution to address Patient Payments. AnodynePay focuses on digitizing the patient financial journey using e-statements with automatic text or IVR call reminders, and autopay services and improving patient bill collections and patient experience.
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