Market Highlights:
Global Healthcare CRM Market is expected to register a CAGR of 13.4% during the forecast period and expected to hit USD 21,462.6 Million by 2025.
Healthcare customer relationship management (CRM) offers comprehensive customer information for the Healthcare CRM Market providers and helps to build a long-term relationship with customers and reduce the manual cost. The healthcare payers and healthcare providers are the major users of healthcare CRM solutions.
The increasing number of hospitals, inclination toward an integrated healthcare system, structured billing process, and automated healthcare workflow are anticipated to drive the market growth of the global healthcare CRM market. However, the limited adoption rate of healthcare CRM in developing countries is expected to restrict market growth.
Request Free Sample Copy at: https://www.marketresearchfuture.com/sample_request/7324
Key Players
MRFR recognizes the following companies as the Key Players in the Global Healthcare CRM Market - Healthgrades Operating Company, Inc. (US) Infor (US), Salesforce.com, Inc. (the US), SAP (US), Keona Health (US), Microsoft (US), Oracle (US), Accenture (Ireland), SugarCRM (US), hc1 (US), and Others.
Segment Analysis
The Global Healthcare CRM Market has been divided based on Type, Component, Mode Of Delivery, Application, and End User.
The market, based on type, has been segregated into operational CRM, analytical CRM, and collaborative CRM.
Based on the component, the healthcare CRM market has been divided into software and service.
Based on the mode of delivery, the market has been divided into cloud-based and on-premise.
Based on the application, the healthcare CRM market has been divided into a communication module, patient management, task management, and report module.
On the basis of end-user, the market is bifurcated into healthcare providers and healthcare payers.
Regional Analysis
The global healthcare CRM market, based on region, has been divided into the Americas, Europe, Asia-Pacific, and the Rest of the World. The Americas is likely to hold the largest share of the global healthcare CRM market during the assessment period owing to the presence of a large pool of hospitals, established payers, and rising adoption of healthcare CRM in the region. For instance, as of 2014, according to the Society for Healthcare Strategy & Market Development, around 60% of hospitals installed the CRM in the US. The Europe market is expected to register a substantial growth in the market owing to the increasing focus of companies in the European region, funding for healthcare infrastructure, and the presence of developed economies. Asia-Pacific is estimated to be the fastest-growing region in the global market due to the rising interest of investors for investing in the healthcare sector and the increasing number of private hospitals in the region. The healthcare CRM market in the rest of the world is expected to witness gradual growth owing to the developing healthcare infrastructure.
Key Findings of the Study
- The Global Healthcare CRM Market was valued at USD 8,900.0 million in 2018 and is expected to register a CAGR of 13.4% during the assessment period.
- The Americas accounted for the largest share of the global market due to the presence of established payers, rising cases of neurological diseases, increasing product launches, growing geriatric population, and high investment in research.
- Based on the type, the operational CRM segment accounted for the largest market share of 4% in 2018.
- Based on the component, the software segment is expected to register the fastest growth at a CAGR of 13.8% during the forecast period.
- Based on the application, the communication module segment accounted for the largest market share of 41.4% in 2018.
- Based on the mode of delivery, the cloud-based segment is expected to register the fastest growth at a CAGR of 13.7% during the forecast period.
- Based on the end-user, the healthcare providers segment accounted for the largest market share with a value of USD 5,112.6 million in 2018.
Browse Detailed TOC with COVID-19 Impact Analysis at:
https://www.marketresearchfuture.com/reports/healthcare-crm-market-7324
About Market Research Future:
At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), & Consulting Services. MRFR team have supreme objective to provide the optimum quality market research and intelligence services to our clients.
Contact us:
Market Research Future (part of Wantstats Research and Media Private Limited),
99 Hudson Street, 5Th Floor,
New York, New York 10013
United States of America
+1 628 258 0071
Email: [email protected]
The benefits of CRM software and a growing focus on patient engagement are the major factors driving the growth of the healthcare CRM market.The report Healthcare CRM Market is projected to reach USD 17.4 billion by 2023 from USD 8.8 billion in 2018, at a CAGR of 14.6% during the forecast period.Ask for PDF Brochure: - https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=88873203Market Segmentation: -Based on end user, the healthcare CRM market is segmented into healthcare providers, the life sciences industry, and healthcare payers.
The healthcare providers segment is estimated to account for the largest share of the healthcare CRM market in 2018.
This segment is also expected to register the highest CAGR during the forecast period.
Healthcare providers need to interact with multiple stakeholders, including patients, physicians, other referral healthcare organizations, healthcare payer organizations, pharmaceutical companies, and consumers/potential patients, and each requires unique CRM strategies and solutions.
Moreover, there is a growing focus on patient engagement, which is again likely to drive the market for this segment.On the basis of component, the healthcare CRM market is segmented into software and services.
The services segment is expected to dominate the healthcare CRM market in 2018.
Healthcare CRM Market – OverviewThe need to ensure seamless interaction amongst patients and healthcare organizations is estimated to guide the development of the market for healthcare CRM 2020.
The demand for structured workflow and central billing is expected to motivate the market in the approaching forecast period.Get Request Free Sample @ https://www.marketresearchfuture.com/sample_request/7324Global Healthcare CRM Market - SegmentsFor ease of understanding, the market has been segmented into five key dynamics: -By Component: Software and Services.By Deployment Model: On-premise Model and Web/Cloud-based Model.By Functionality: Customer Service & Support, Marketing, Sales, Digital and Marketing among others.
By End-user: Healthcare Providers, Life science Industry, and Healthcare Payers among others.By Regions: North America, Asia Pacific, Europe, and the Rest-of-the-World.Regional Analysis The regional examination of the healthcare CRM Market encompasses the Americas, Europe, Asia-Pacific, and other global regions.
The European region in the forecast period held a significant share in the healthcare CRM market.
This can be accredited to the collective emphasis of companies to multiply in the European region along with the healthcare funding on infrastructure, and the incidence of industrialized economies.
The Asia Pacific region is projected to be the fastest increasing region in the international market due to the intensifying interest of shareholders for capitalizing in the healthcare sector and the growing number of private hospitals.Competitive AnalysisThe healthcare CRM market appears fiercely competitive with the presence of several large and small players.
The Global Healthcare CRM Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast Till 2026 gives an evaluation of the market developments based on historical studies and comprehensive research respectively.
The market segments are also provided with an in-depth outlook of the competitive landscape and a listing of the profiled key players.The comprehensive value chain analysis of the market will assist in attaining better product differentiation, along with detailed understanding of the core competency of each activity involved.
The market attractiveness analysis provided in the report aptly measures the potential value of the market providing business strategists with the latest growth opportunities.The report classifies the market into different segments based on product, application, end-use and technology.
These segments are studied in detail incorporating the market estimates and forecasts at regional and country level.
The segment analysis is useful in understanding the growth areas and probable opportunities of the market.Final Report will cover the impact of COVID-19 on this industry.Browse the complete Global Healthcare CRM Market Research Report – Industry Analysis, Size, Share, Growth, Trends and Forecast Till 2026 @ https://www.decisiondatabases.com/ip/14979-healthcare-crm-market-reportThe report also covers the complete competitive landscape of the global Healthcare CRM market with company profiles of key players such as:Accenture PlcAccretive Health Inc.AllScripts Healthcare Solutions Inc.Amdocs LtdAnthelio Healthcare SolutionsAspect SoftwareCernerIBMLawsonMicrosoftNetSuiteNice systemsOracleSalesforceSAPSiemens HealthcareTalismaVeevaVerint systemsA detailed description of each has been included, with information in terms of H.Q, future capacities, key mergers & acquisitions, financial overview, partnerships, collaborations, new product launches, new product developments and other latest industrial developments.SEGMENTATIONS IN THE REPORT:By Product:IndividualReferralIndividual and referralBy Applications:Community OutreachCommunity health educationServices outreach/PromotionFinancial Donor ManagementCase CoordinationPatient information ManagementPre-Authorizations / EligibilityReferralsOthersCase managementChronic Disease ManagementClinical Trials Relationship ManagementRelationship managementBy End-Use:PayersProvidersLife Science CompaniesBy Technology:Cloud BasedMobileSocialCollaborativePredictiveBy Geography:North America (NA)Europe (EU)Asia Pacific (APAC)Latin America (LA)Middle East & Africa (MEA)Download Free Sample Report of Global Healthcare CRM Market @ https://www.decisiondatabases.com/contact/download-sample-14979The Global Healthcare CRM Market has been exhibited in detail in the following chapters –Chapter 1 Healthcare CRM Market PrefaceChapter 2 Executive SummaryChapter 3 Healthcare CRM Industry AnalysisChapter 4 Healthcare CRM Market Value Chain AnalysisChapter 5 Healthcare CRM Market Analysis By ProductChapter 6 Healthcare CRM Market Analysis By ApplicationsChapter 7 Healthcare CRM Market Analysis By End-UseChapter 8 Healthcare CRM Market Analysis By TechnologyChapter 9 Healthcare CRM Market Analysis By GeographyChapter 10 Competitive Landscape Of Healthcare CRM CompaniesChapter 11 Company Profiles Of Healthcare CRM IndustryPurchase the complete Global Healthcare CRM Market Research Report @ https://www.decisiondatabases.com/contact/buy-now-14979Other Reports by DecisionDatabases.com:Global Healthcare Payer Services Market Research Report – Industry Analysis, Size, Share, Growth, Trends and Forecast Till 2026Global Healthcare Track And Trace Solutions Market Research Report – Industry Analysis, Size, Share, Growth, Trends and Forecast Till 2026Global Healthcare Analytical Testing Services Market Research Report – Industry Analysis, Size, Share, Growth, Trends and Forecast Till 2026About-Us:DecisionDatabases.com is a global business research reports provider, enriching decision makers and strategists with qualitative statistics.
DecisionDatabases.com is proficient in providing syndicated research report, customized research reports, company profiles and industry databases across multiple domains.Our expert research analysts have been trained to map client’s research requirements to the correct research resource leading to a distinctive edge over its competitors.
