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How to Pick the Best Managed Security Services Provider (MSSP)?

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Mahendra Patel
How to Pick the Best Managed Security Services Provider (MSSP)?

Being a fruitful MSSP can be a battleground with undeniably difficult cyber threats. So, understanding the client’s infrastructure has become crucial for MSSP and it will give long-term benefits to your clients to run their business operations smoothly knowing it is supported by you their trusted advisor. 


Businesses are actively looking for managed security services providers (MSSP) instead of investing in a lengthy process of recruitment, training investment, and tracking down an answer for the issue of staff maintenance. 

MSSP can be an expansion of your current core competencies. This allows you to implement advanced methods to improve your client’s cybersecurity posture, work efficiency, and accuracy in data protection. Take a look at this article on the Importance of a Comprehensive Cybersecurity Review


Data Accuracy 


You need to be sure that customers are always receiving accurate results and it is the only key to helping clients’ IT teams work in a proficient way. 


Being a Managed Security Services Provider (MSSP), make sure you provide forthright False-positive rates along with your research on their IT landscape. As being an outcome-driven service provider, deploying the best technologies and solutions which distinctly show the information that you are receiving can help to find potential threats on an ongoing basis.  


Due to the SOC experts’ lack of insights on issues, there has been a large number of events where vulnerabilities have been counted as false negatives. This places a great load on IT departments reducing their time to act on true treats. 

 

Trained Personnel 


Before announcing yourself as a cybersecurity expert, it is not worth it until you have trained personnel who know what they are doing and how they are handling it. There are cases in the market where SOC centers hire employees with minimal field knowledge in setting up, deploying, and managing a system at the live scene. This could damage clients’ reputation due to sudden cyberattacks and they might have to face long-term losses. 

Relying on tools only can pose several issues. Managed SOC centers must be equipped with advanced tools under the guidance of cybersecurity experts. Sometimes, SOC staff are not armed with skill sets and experience as the determined hacker has in his/her arsenal. In one of the blogs of Sattrix Information Security, their experts mentioned the key principles of Managed SOC center are – setting up a guarded perimeter around your IT landscape, deploying customized and ML-based Threat Intelligence system, up-to-date security, data confidentiality and protect privacy.


Moreover, the SOC team is at the forefront of any organization. Therefore, the retention ratio of staff should be less to run the tasks smoothly. This team is the first and last line of defense against malicious actors on daily basis. 


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