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Starting a Business? 7 Employee Pay Risks to Keep in Mind

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Jacqui
Starting a Business? 7 Employee Pay Risks to Keep in Mind

Australian employment law is complex, broad, and subject to ongoing updates. If you’re planning to launch a new business, it’s essential to familiarise yourself with your obligations. Identifying your employee pay risks is an entry point to understanding your overall legal obligations as an employer, and understanding these risks help you take effective measures to mitigate these risks.


This can set the foundation for a successful business launch. So what are the pay risks you should be planning for, even before you launch? 


1. Underpayments

You need to pay your employees at least the minimum wage, any allowances, and other benefits as specified by the relevant regulations or industrial instruments. This may be the Fair Work Act, a relevant Modern Award, an Enterprise Agreement, an Individual Flexibility Agreements, or an Employment Contract.


Most employees in Australia are covered by an award, which sets out minimum pay rates based on the type of work and the industry. Underpayments can happen if you pay your workers less than the applicable minimum rate or pay them for fewer hours than they worked. 


Underpayments can lead to serious penalties for your business and necessitate costly litigation. In some states, serious breaches are a criminal offence and can lead to terms of imprisonment. Beyond the legal ramifications, you’re also possibly exposing your business to reputational damage.


Finally, it’s worth noting that new payment solutions like on-demand payments by third-party vendors can further complicate pay calculations. They can make it even more important to verify pay calculations for accuracy.


2. Incorrect classification of employees

Your business is obligated to make sure your employees are classified correctly, including for their correct award classifications and corresponding pay grades. Examples can include classifying a part-time employee as a casual employee or applying the incorrect pay-grade level under the applicable industrial instrument.


The wrong classification can also happen if an employee is initially classified correctly and their role changes over time. In this case, a more appropriate, relevant award can apply as their role changes. Other considerations, like changing total hours of work per week, can also impact classification and pay. For example, under the Clerks - Private Sector Award, overtime rates (and other terms and rates) differ for full-time and part-time employees versus casual employees.


3. Failure to keep up with pay increases

Your business is required to keep pace with wage and pay rate increases, which can be another source of underpayment risk. The minimum wage and rates of pay as set out in the Modern Awards typically increase every year. Similarly, changes to the Superannuation Guarantee percentage is another increase you’ll need to plan for. Ensure you’re keeping track of these and updating your payroll processes accordingly, so your team receives the right pay amounts.


4. Poor recordkeeping

You’ll be obligated to keep and maintain wages and time records for seven years. These include the employee’s classification (e.g., part-time), pay rates, gross and net amounts paid, and any incentive-based payments. Details of hours of work, penalty rates paid, overtime, super, and leave need to be included. Failure to keep these records can lead to serious penalties as well as reputational damage for your business.


5. Payslip obligations

You’ll need to give each employee a payslip with all required information within one working day of payday, whether by electronic means or hard copy. Details like pay period, gross and net pay, hourly rate where applicable, any loadings, super, and deductions should be included. Fines and penalties can apply if you don’t provide employees with payslips with the right information on them.


6. Overpayments

Overpayments are not a compliance issue, but you could be exposed to certain risks if you voluntarily overpay your employees beyond market average salaries. Overpayment also happens when you’re paying more than what the employee’s contributions, skills, and experience might support. First, overpaying means you’re diverting funds that could be reinvested back into the company and so eroding your bottom line. 


Second, an overpaid employee who’s unhappy might continue staying in their job, and this could affect their performance over the long term. Eventually, this can result in termination for falling below performance expectations. You could be setting the employee up to fail and they likely won’t be able to find another suitable role at the same pay. For these reasons, it’s best to pay employees a competitive market rate reflecting their skills, experience, and contribution.


7. Pay transparency

Disclosing employee salaries has long been suggested as a possible remedy for the gender pay gap and discriminatory pay based on race and disability. People have also argued it can boost productivity by spurring competition. Studies show people are more productive when they know how much their peers earn as they’re not overestimating what others are paid and feeling dissatisfied. 


However, a policy of pay transparency in your business could heighten the risk of workplace conflict when employees feel disadvantaged because they know certain colleagues are paid more than they are. It could lead to breaches of confidential employee data and privacy law. If you’re intending to make salaries public in your organisation, you might also be opening up your business to public scrutiny and unwanted coverage, which could lead to reputational damage.


Conclusion

The complexity of employment regulations means all businesses should plan proactively to guarantee their workforce is paid correctly. Sometimes underpayments are due to simple errors or lack of vigilance when it comes to regulatory changes. Knowing which regulations, awards, and industrial instruments apply to your employees is essential.


Clarify exactly what your employees are due to be paid and work with advisors if necessary to set up a payroll function, in-house or outsourced, that ensures ongoing compliance with any changes. Review and audit your processes and records regularly so you know you’re fully compliant. This way, you can focus on your main business activities without exposing your new business to underpayment and other employee-pay risks.

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