Delta Flight Change and Cancellation Policies
Policies for changing or canceling your Delta flight, If you're planning to fly Delta, here's what you need to know about changing and canceling your flight, as well as their Delta 24-hour cancellation policy.
Delta doesn't have a blanket policy on changing or canceling your flight—it can vary based on the type of ticket you've purchased:
As per Delta Cancellation Policy, If you bought a refundable ticket, Delta allows certain changes and cancellations without penalty up to 24 hours after you purchase your ticket, as long as your flight is at least seven days away. The change fee would then be waived for any subsequent changes or cancellations.
If the ticket is non-refundable but you've bought travel insurance or the Ticket Protection Plan through Delta, some changes are allowed for a fee (usually $200) and may also require you to pay any difference in fare between your old and new flights.
If none of the above applies, you're usually out of luck since no changes are allowed with a nonrefundable ticket. You can apply for an exception, however, if there has been a death in the family or if you or someone traveling with you has been seriously injured; this will require proof of death or injury and an explanation of how it affects your ability to travel according to the original plans.
Delta will let you change or cancel your flight for free, with a few exceptions. Here are the details:
- You’re allowed to make changes or cancellations for any reason (in other words, there’s no specific list of circumstances that qualify you for a fee waiver)
- The only time you’ll have to pay a fee is if you purchased a cheap Basic Economy ticket. In that case, you’d have to pay Delta’s “Flight Change Fee” which is up to $200 per ticket plus any difference in fare amount (if there is one).
- Your free cancellation/change can be done online, over the phone, at an airport kiosk, or at the Delta ticket counter. You can also use their mobile app.
Delta flight change and cancellation Fees
You can cancel or make changes to your flight without penalty if you do so within 24 hours of booking. After 24 hours, you'll be charged a fee of $200. If the ticket is non-refundable, the $200 fee will be deducted from the overall amount refunded.
Any changes made after 24 hours will incur additional fees. To give an example, if you are flying one way in a seat with the basic economy fare on domestic flights, it will cost $200 to change your flight after 24 hours. For flights with regular economy seating, it will cost $200 to make any changes within 60 days or less than 7 days of departure, or $500 for all other times.
If you're flying internationally and have basic economy seating, there are no refunds for cancelling your flight after 24 hours of booking. For international flights with regular economy seating, fees range from $500 to $750 for cancelling up to 7 days prior to departure and up to 2 hours prior to departure respectively.
Any ticket during the 24-hour risk-free cancellation period
- Delta change fees: No change fee. Basic Economy tickets cannot be changed. Cancel and book a new flight instead.
- Delta cancellation fees: No cancellation fee — includes Basic Economy. Receive a full refund to your original payment method.
Refundable ticket
- Delta change fees: No change fee
- Delta cancellation fees: No cancellation fee. Receive a full refund to your original payment method.
Basic Economy
- Delta change fees: No changes allowed
- Delta cancellation fees: Fees of $99 to $199, the remainder of the ticked refund issued as eCredit.
Nonrefundable ticket
- Delta change fees: None for flights within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands. For travel outside these areas, fees are $0 to $500, depending on origin and fare type.
- Delta cancellation fees: No cancellation fee for flights originating in North America to anywhere in the world.
Award ticket
- Delta change fees: None
- Delta cancellation fees: None for the main cabin and above. Basic Economy award cancellation fees are 9,900 to 19,900 miles.
Delta's 24-hour risk-free cancellation
To make changes or make cancellations to your reservation, please call the following number: 1-800-DELTA-AIR.
If you booked your reservation online, you can also make changes to your ticket by logging into your Delta account.
Changes and cancellations are permitted within 24 hours of making a reservation, as long as the flight is at least three days away. If you make changes or cancel within 24 hours of booking, you will receive a refund for the full amount of the ticket.
Your refund will be applied to the original form of payment used to purchase the ticket. Please note that if you purchased Basic Economy fares, we are unable to change or cancel these reservations through our Customer Care team.
If you wish to change your travel itinerary after the 24-hour period has passed, standard change and cancellation fees may apply.
Standard change and cancellation fees will vary based on a number of factors including (but not limited to) fare type purchased, when changes are made in relation to departure date, and the route is flown. Please visit the delta fees page for a full list of fees associated with changes and cancellations on Delta Air Lines flights.
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