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How do I Communicate with Malaysia Airlines

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How do I Communicate with Malaysia Airlines

If, after reaching an international destination via Malaysia Airlines, you wish to track the status of your luggage, you can contact the airline to obtain information about your baggage. If you have never before sought assistance from a Malaysian airline and you are thinking, “How do I communicate with Malaysia Airlines?Then in the upcoming section, an elaborated way to get through the airline is mentioned sequentially. You can refer to the information to clarify your doubt. 


Different Mediums to get in touch with Malaysia Airlines:


There are several ways through which customers can connect with Malaysia Airlines and get the desired assistance. A detailed description of each of the communication mediums is described in the forthcoming section. 


Communicate via phone: This is the most preferred mode of communication. Customers wishing to avail of live assistance from Malaysia Airlines select this alternative. To utilize this approach, they are expected to dial the official Malaysia Airlines customer service number: 60-37-843-3000. 

As the call gets connected to an automated voice, they must press one number from the following IVR menu to get in association with the dealing representative:

Press 1: To make a flight booking

Press 2: For flight cancellation or change

Press 3: To modify your booking

Press 4: To request a refund

Press 5: To request special assistance

Press #: To request a callback

Soon on pressing the number according to your requirement, your call will be navigated to the corresponding representative who will generate the finest possible solution in the shortest time. 


When can we reach Malaysia Airlines via phone?


If You wish to use the above-described communication medium and you are thinking, “What is the best time to call Malaysia Airlines?” Then you must try connecting with them early in the morning before 9 a.m. from Monday to Friday as the number of callers is less during this time, so your call will be connected with a representative soon. 


Communicate by sending an email: 


In today's world of the internet, email is an important medium to seek assistance from Malaysia airlines. If you are searchingWhat is the email address for Malaysia Airlines?Then you can briefly describe your concern and drop an email to: [email protected]. You must also attach the supporting documents. 


Send a mail: If while traveling with Malaysia airline you come across a situation that you think must be complained against, then you can draft a letter describing your issue and drop it to the official mailing address of the airline: 

Kuala Lumpur International Airport

Ticket Office Level 5 (Departure Level), Main

Terminal Building, Kuala Lumpur International

Airport, Sepang, Selangor. 

Though it will take a while to get revert using this mode of communication, your complaint will be registered with the airline formally. 


Connect via social media: Another important medium to get assistance from Malaysia Airlines is by selecting the medium of social media. You can follow the official social media pages of the airline on various platforms to receive important updates and information about Malaysia Airlines. To grab the attention of the representatives to resolve your issues, you must tag the official account while posting your problem. You can also expect a quick solution by sending a message on the following social media platforms:

Facebook: facebook.com/malaysiaairline

Instagram: instagram.com/malaysiaairline

Twitter: twitter.com/malaysiaairline


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