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How to fix QuickBooks error code 12031?

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Anisa william
How to fix QuickBooks error code 12031?

Want to learn the process to get rid of the QuickBooks Error 12031? Well, this error can be seen when updating your QBs desktop software to its latest version or can also occur due to the network timeout. When such an error occurs, the user might not be able to connect with your server. Also, in case the firewall security system configuration isn’t set to the default or has some mis configuration, such an error would occur. It further appears on the screen with the following error message: Error 12031: A network timeout that is preventing QuickBooks from accessing the server. To find out the quick fixes to this error, make sure to read this post till the end. Or you can also contact our tech team at +1-844-521-0490 and we will provide you with immediate support services.


What causes such an error in QuickBooks?

Below can be the reasons behind the occurrence of this issue:

•       Incorrect firewall might be blocking the functioning of QuickBooks.

•       Or if the internet connection is weak, then you can end up in this issue

•       Just in case the third-party antivirus could be causing havoc.

•       Also, if there is improper SSL settings can also lead to this error.


Steps to eliminate the issue in QuickBooks

The below-stated steps can help the user in fixing the error code 12031 successfully in QuickBooks. Let us have a look:

•       The first step is to download the QuickBooks connection diagnostic tool.

•       Once done with that install it by clicking on the downloaded file and following the on-screen instructions.

•       The next step is to launch the tool by clicking the desktop icon.

•       In the test connectivity section, choose the option to browse. You can find it beside the company files bar.

•       The next step is to choose the company file in which you were having the issue.

•       The user should then click on the Test Connectivity button.

•       This will start the repair immediately. Wait for the process to complete and you are done


Read Also: Errors in Converting QuickBooks Desktop to Online


With this, we come to the end of this post, where we expect that the reader might be able to eliminate the issue using the steps discussed above. However, if there is any query or if the user needs our assistance at any point in time, then QuickBooks tech team at +1-844-521-0490 is suggested. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support services. 

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